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Customer Service Information
Fees & Charges
Understand the fees and charges associated with our bank.
Reach us if you have a concern !
Details of Nodal Officer and Other Contacts
| Level | Name and contact details | Designation | Contact Details |
|---|---|---|---|
| Level 1 (Front End) | 1-860-419-5555*/ 1-860-500-5555* (Toll Free Number) 1800-103-5577 (Toll Free Number) *Charges applicable as per the service provider Customer Support: https://www.axisbank.com/support | ||
| Level 2 (Nodal office/Circle nodal officers) | Mr. Ashok Sunar / CNO’s | Nodal officer | Timings : 9.30 am to 5.30 pm from Monday to Saturday (except second and fourth Saturdays and Bank Holidays) Call : +91 80-6186 5200 |
| Level 2 (Nodal office for persons with disabilities) | Mr. Manish Katyar | Nodal officer | Timings : 9.30 am to 5.30 pm from Monday to Saturday (except second and fourth Saturdays and Bank Holidays) Call : +91 80-6186 5200 |
Principal Nodal Office (Level 3)
Timings : 9.30 am to 5.30 pm from Monday to Saturday
(except second and fourth Saturdays and Bank Holidays)
Ms. Deepti Radkar
Senior Vice President - II
Axis Bank Ltd. 5th Floor. Gigaplex. Plot No. l.T.5. MIDC. Airoli Knowledge Park. Airoli. Navi Mumbai - 400708
Contact Details: +91 8061 86 5098
Level 4
If you are not satisfied with our Grievance Redressal. you may approach the Banking Ombudsman.
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