Investor FAQs

• Shareholder's Handbook

• Regulation of acquisition of shares or voting rights

• Taxation on Dividend

• List of Shareholders w.r.t transfer of unclaimed shares and dividend to IEPF
• Public Notice towards transfer of unclaimed dividend for the Financial Year 2018-19 and the underlying equity shares of the Bank to IEPF Authority.
• Letter of Undertaking

• SEBI Circular dated 3rd Nov, 2021 & 14th Dec, 2021 (Common Simplified Norms for Processing Investor Requests & Clarifications Thereof)
• SEBI Circular dated 25th January, 2022 (Issuance of Securities in Dematerialized Form in Case of Investor Service Requests)
• SEBI Circular dated 18th May, 2022 (Simplification of procedure and standardization of formats of documents for transmission of securities)
• SEBI Circular dated 25th May, 2022 (Simplification of procedure and standardization of formats of documents for issuance of duplicate securities certificates)
• SEBI Circular dated 16th March, 2023 (Common and simplified norms for processing investors service requests by RTAs and norms for furnishing PAN, KYC details and Nomination)
• SEBI Circular dated 20th September, 2023 (Redressal of investor grievances through the SEBI Complaint Redressal (SCORES) Platform and linking it to Online Dispute Resolution platform.)
• SEBI Circular dated 26th September, 2023 (Extension of timelines (i) for nomination in eligible demat accounts and (ii) for submission of PAN, Nomination and KYC details by physical security holders; and voluntary nomination for trading accounts)
• SEBI Circular dated 27th December 2023 (Extension of timelines for providing choice of nomination in eligible demat accounts and mutual fund folios)
• SEBI Master Circular dated 28th December, 2023 (Online Resolution of Disputes in the Indian Securities Market)
• SEBI Circular dated 10th June 2024 (Ease of Doing Investments Non-submission of Choice of Nomination)
• SEBI Circular dated 14th May 2025 (Investor Charter for Registrars to an Issue and Share Transfer Agents)
• SEBI Circular dated 2nd July 2025 (Ease of Doing Investment Special Window for Re-lodgement of Transfer Requests of Physical Shares)
• SEBI Circular dated 30th January 2026 Special Window for Transfer and Dematerialisation of Physical Securities
• SEBI Master Circular dated 6th February 2026 for Registrars to an Issue and Share Transfer Agents

The rates of dividend declared by Axis Bank were as follows:

• Year 1998-99 - 10% (Pro-rata) - (₹1 per share) - Transferred to IEPF
• Year 1999-00 - 12% - (₹1.20 per share) - Transferred to IEPF
• Year 2000-01 - 15% - (₹1.50 per share) - Transferred to IEPF
• Year 2001-02 - 20% - (₹2.00 per share) - Transferred to IEPF
• Year 2002-03 - 22% - (₹2.20 per share) - Transferred to IEPF
• Year 2003-04 - 25% - (₹2.50 per share) - Transferred to IEPF
• Year 2004-05 - 28% - (₹2.80 per share) - Transferred to IEPF
• Year 2005-06 - 35% - (₹3.50 per share) - Transferred to IEPF
• Year 2006-07 - 45% - (₹4.50 per share) - Transferred to IEPF
• Year 2007-08 - 60% - (₹6.00 per share) - Transferred to IEPF
• Year 2008-09 - 100% - (₹10.00 per share) - Transferred to IEPF
• Year 2009-10 - 120% - (₹12.00 per share) - Transferred to IEPF
• Year 2010-11 - 140% - (₹14.00 per share)
• Year 2011-12 - 160% - (₹16.00 per share)
• Year 2012-13 - 180% - (₹18.00 per share)
• Year 2013-14 - 200% - (₹20.00 per share)
• Year 2014-15 - 230% - (₹4.60 per share)
• Year 2015-16 – 250% - (₹5 per share)
• Year 2016-17 – 250% - (₹5 per share)
• Year 2017-18 - Nil
• Year 2018-19 - 50% (₹1 per share)
• Year 2019-20 – Nil
• Year 2020-21 – Nil
• Year 2021-22 - 50% (₹1 per share)
• Year 2022-23 - 50% (₹1 per share)
• Year 2023-24 - 50% (₹1 per share)
• Year 2024-25 - 50% (₹1 per share)
• Year 2025-26 - 50% (₹1 per share)

Contact Persons:
Mr. Praveen Chaturvedi,
Senior Vice President
Mr. Ramesh S R,
Deputy Vice President (RIS)

The shares of Axis Bank Limited are listed on the NSE and BSE. The GDRs issued by the Bank are listed on London Stock Exchange. The Bonds issued by the Bank under the MTN programme are listed on the Singapore Stock Exchange.

The record date for determining eligibility of members for payment of dividend was Friday, July 10, 2026

The last AGM of Axis Bank was held on July 31, 2026

• Affidavit Cum Indemnity for issuance of duplicate securities

• Annexure F - No Objection Certificate from the Legal Heirs
• Annexure E - Bond of Indemnity to be furnished jointly by all Legal Heirs including the Claimants
• Annexure D - Individual Affidavits to be given by all the Legal Heirs or Legal Heirs named in Legal documents
• Form ISR 5 - Annexure C - Request for Transmission of Securities by Nominee or Legal Heir

No, however, if the investor wants to transfer the ownership from his individual name to a joint name, he should first open an account as the sole holder (account A) and dematerialise the share certificates. He should then open another depository account (account B) in which he is the first holder and the other person is the second holder and make an off market transfer of the shares from the account A to account B. The investor will incur a charge on this transaction. Alternatively, the certificates can be transferred to the joint ownership and then sent for dematerialisation.

• You can purchase the share in any of the two exchanges (BSE/NSE) where the shares of the bank are listed, through a broker of your choice and make payment to your broker. Make sure you tell your broker you want only in demat shares.
• Broker arranges payment to clearing corporation / clearinghouse of the stock exchange
• Broker receives credit in his clearing account with his DP on the payout day. He can immediately transfer these securities to your depository account, provided your account is already active.
• You give instruction to the Bank for receiving credit in your depository account. If you have separate instructions to receive credits, no separate instruction for receiving credit will be required.
• If the instructions match, your account with the Bank would be credited.

If the account holder passes away, the Bank would be able to process the transmission of these securities to the legal heirs.

If the shares are held in physical mode, in case of any changes in your registered address with the Bank, you can contact the Bank's Registrar and Share Transfer Agents or the Company Secretary. The R&T Agent would effect the change.

If the shares are held in physical mode, the shareholders can opt to nominate one or more persons as the beneficiary so that in the event of death of the shareholder, the ownership can smoothly pass on to the nominee. Please read the form for complete details. To download the nomination form, click here. The forms duly filled in can be sent to the address given in the "Contact details" section.

If the shares are held in physical mode, the shareholders instead of receiving warrants for the dividend payment could give details of their bank accounts so that the dividend amount can be directly credited to their account without much hassle through the National Automated Clearing House (NACH) of RBI. You can submit your mandate by filling up the NACH mandate form. To download the form, Click here

The forms duly filled in can be sent to the address given in the "Contact details" section.

Contact Details. (Only for Shareholders grievance like non receipt of dividend/non-receipt of share certificate/change of address etc.)

The Company Secretary
Axis Bank, Registered Office,
"Trishul", Third Floor,
Opp. Samartheshwar Temple,
Law Garden, Ellisbridge,
Ahmedabad - 380 006
Tel : (079) 66306161
Fax: (079) 26409321
Email: shareholders@axis.bank.in

M/s. KFin Technologies Private Limited,
(Shri M R V Subrahmanyam or Shri Rajkumar kale)
UNIT : AXIS BANK LIMITED
KFin Technologies Private Limited
Selenium Building, Tower – B,
Plot No.31 & 32, Financial District,
Nanakramguda, Serilingampally,
Hyderabad – 500032.
Tel : (040) 67162222
Fax: (040) 23001153
Toll Free no. : 1800 3094 001.
Email: einward.ris@kfintech.com
Website: https://www.kfintech.com

Unclaimed Dividends/Shares which have been transferred to the designated account of the IEPF Authority, in accordance with the with the IEPF Authority (Accounting, Audit, Transfer and Refund) Rules, 2016, can be claimed by the Shareholders through the website of the IEPF Authority (http://www.iepf.gov.in). Please follow the steps detailed below:

• Download the Form IEPF - 5 from the website of IEPF (http://www.iepf.gov.in). Read the instructions provided on the instructions kit along with the e-form carefully before filling the form.
• After filling the form save it on the computer and submit the duly filled form by following the instructions given in the upload link on the IEPF website.
• On successful uploading, the acknowledgment will be generated indicating the SRN. This SRN is to be used for future tracking of the form.
• After uploading the form, submit the following documents to Nodal Officer(IEPF) of the Bank in an envelope marked “Claim for refund from the IEPF Authority:
  • Self-attested copy of e-Form.
  • Indemnity Bond in original.
  • Copy of acknowledgment.
  • Other documents as mentioned in the Form IEPF-5.
• The general information of the Bank, required for filing the aforesaid Form, are as under:
  • Corporate Identification Number (CIN) of Company: L65110GJ1993PLC020769.
  • Name of the Company: Axis Bank Limited.
  • Address of Registered Office of the Company: ‘Trishul’, 3rd Floor, Opp. Samartheshwar Temple, Law Garden, Ellisbridge, Ahmedabad, Gujarat – 380 006.

KFIN, has been entrusted with the task of verifying the claims received from the Shareholders of the Bank, in respect the unclaimed dividend/shares of the Bank transferred to the IEPF Authority. KFIN, is responsible to liaise with the claimants to ensure that proper documents as required as per the IEFP Authority Rules, are received. After verifying the authenticity of their claims, KFIN, will issue an entitlement letter, in favour of the claimant.

On receipt of the entitlement letter, the Bank submits an online verification report to the IEFP Authority, along with the scanned copy of all the original documents submitted by the claimant. Based on the said online verification report, IEPF Authority processes the claims.

The Bank has appointed Nodal Officer and Deputy Nodal Officers for the purpose of verification of the claim(s) and for co-ordination with the IEFP Authority. The details of the same have been hosted on the website of the Bank viz https:// www. axis.bank.in / shareholders-corner/investor-contacts.

• Common and Simplified Norms for processing investor’s service request by RTAs and norms for furnishing PAN, KYC details and Nomination.
• Form ISR 1 - Register or Change PAN and KYC Details
• Form ISR 2 - Confirmation of Signature of Securities Holder by Bank
• Form ISR 3 - Declaration Form for Opting out of Nomination
• Form ISR 4 - Request for issue of Duplicate Certificate and other Service Requests
• Form SH 13 - Registration of Nomination
• Form SH 14 - Cancellation or Variation of Nomination

• Standard Operating Procedures (SOP) for dispute resolution under the Stock Exchange arbitration mechanism for disputes between a Listed Company and/or Registrars to an Issue and Share Transfer Agents (RTAs) and its Shareholder(s)/Investor(s), Click Here

Yes, the Statutory Auditors of the Bank have issued a certificate dated 25/04/2026 on compliance of Corporate Governance for the year ended March 31, 2026.

Axis Bank has not entered into any agreements with any media company and/or their associates.

Axis Bank offers the following services:

• Personal Banking
  • Accounts
  • Deposits
  • Loans
  • Cards
  • Forex
  • Investments
  • Insurance
  • Payment
  • Other Services
• Corporate Banking
  • Accounts
  • Credit
  • Capital Market
  • Treasury
  • Cash Management Services
  • Govt Business
• NRI Banking
  • Accounts
  • Credit
  • Remittances
  • Services
• Agri & Rural Banking
  • Agri Business
  • Microfinance
  • Financial Inclusion
  • Rural Banking
• Priority Banking
  • Accounts
  • Deposits
  • Loans
  • Cards
  • Investments
  • Payments
  • Remittances
  • Other Services
• 24X7 Banking

IDBI Trusteeship Services Limited
Registered Office
Asian Building, Ground Floor,
17, R. Kamani Marg, Ballard Estate,
Mumbai – 400001.
Phone No. 022-4080 7000

SBI Cap Trustee Company Limited
6th Floor,
Apeejay House 3,
Dinshaw Wachha Road,
Churchgate,
Mumbai - 400 020.
Phone No. +91 - 22 - 4302 5555.

• Smartodr Click here
• Online Resolution of Disputes in the Indian Securities Market July 31 2023 SEBI Circular
• Corrigendum to ODR Circular dated July 31 2023
• Amendment to ODR Circular dated July 31 2023

• RTA's portal for service requests/ complaints

• Procedural framework for dealing with unclaimed amounts lying with entities having listed non-convertible securities and manner of claiming such amounts by investors, Click Here

• SEBI Circular dated 30th January 2026 Special Window for Transfer and Dematerialisation of Physical Securities
• Public Notice towards Special Window for Transfer and Dematerialisation of Physical Securities