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Railways E-Freight

Direct Collection of Freight Charges from Customer's Bank Account to Railways Account.

Features & Benefits
How it works
Eligibility & Documentation
Value Added Service

Features & Benefits

Seamless Paperless Transactions

Paperless transaction system for enhanced efficiency.

Hassle-free Process

No manual intervention is required from the customer.

Zero Convenience Fees

Enjoy no additional transaction or convenience fees.

Real-time Notifications

Alerts sent to customers upon successful onboarding.

Balance Insufficiency Alerts

Customers are notified if the account has an insufficient balance.

Agreement Expiry Reminders

E-mail alerts sent 60, 45, and 30 days before agreement expiry.

How it works?

How it works?

Here’s a step-by-step process of Railways e-Freight services.

01
Tripartite agreement is signed between Customer, Bank & Railway
02
CRIS e-mails Customer details with Bank for onboarding
03
Bank records Customer details & confirms onboarding
04
Customer submits e-Freight request at Railway Terminal
05
Goods Officer enters Customer details in FOIS and submits payment request
06
FOIS shares payment instruction over APIs with Bank
07
Bank validates all fields with its database
08
Bank confirms payment status to FOIS over APIs
09
e-RR is issued with payment status as received from Bank

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