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Phone Banking
24×7 personal Phone Banking lets you check account details, request cheque books or ATM pin regeneration, and block cards simply by calling our toll‑free numbers.
Phone Banking
Get 24x7 access to your account and services with just a call. Check balances, get information on products and services, raise requests and more anytime, anywhere, at your convenience with our Phone Banking facility.
Phone Banking Services for Individual Customers:
Please call us on below numbers to access Phone Banking services anywhere in India.
- 1800 209 5577 / 1800 103 5577 (Toll free)
- 1860 419 5555 / 1860 500 5555 (Charges applicable as per the service provider)
- To access from outside of India, please call us on - +91 22 6798 7700
- To report loss of Credit/Debit/Prepaid cards, please call us on our 24*7 Emergency Helpline - +91 22 6798 7700.
- Our IVR services are available 24*7. Credit Card & Account services are available 8:00 a.m. to 8:00 p.m. Loan services are available between 8:00 a.m. to 8:00 p.m.(Monday to Saturday, excluding national holidays)
Information & Services available through Phone Banking:
- Aadhaar Seeding
- e-Statement Registration
- Information about Products and Services
- Information about Account Balance and Transactions
- Information about status of Cheque Issued or Deposited
- Information about Deposit Interest Rates
- Information about ATM and Branch locations
- Information/Issues on usage of ATM, Internet Banking, or Mobile Banking
- Request for Cheque Book
- Request for Statement by Email
- Request for Duplicate Statement
- Regeneration of ATM PIN for Debit Card
- Regeneration of Internet Banking Password
- Blocking of Internet Banking User ID
- Hotlisting of Cards
NRI Phone Banking
At Axis Bank, we have customers residing all across the globe, and we consider it our responsibility to cater to their needs as if they are living next door! NRI Phone Banking services by Axis Bank allow our international customers to get assistance in a matter of seconds. With NRI Phone Banking, our NRI customers can avail information about offered services, request a new cheque book, regenerate their ATM PIN, and much more.
Phone Banking Service for NRIs:
To access NRI Phone Banking services, call us on your country’s toll free number.
Country-wise list of toll-free Numbers:
- Australia: 1800 153 861
- Canada: 1855 436 0726
- Hong Kong: 800 938 924
- India: 1800 108 5577
- Qatar: 00 800 100 348
- Saudi Arabia: 800 850 0000
- Singapore: 800 1206 355
- Thailand: 1800 013 895
- UAE: 8000 3570 3218
- UK: 0808 178 5040
- USA: 1855 205 5577
You can also reach us on our non-toll-free number to India, +91-40-6717-4100 or write to us at www.axisbank.com/support.
In case of emergencies, like needing to block your credit/debit card, you can call our 24-hour Emergency Helpline Number, +91 40 67174100 (This number is not toll free).
Information & Services available through NRI Phone Banking:
- Information about Products and Services
- Information about Account Balance and Transactions
- Information about status of Cheque Issued or Deposited
- Information about Deposit Interest Rates
- Information about ATM and Branch locations
- Information/Issues on usage of ATM, Internet Banking, or Mobile Banking
- Request for Cheque Book
- Request for Cheque stop payment
- Request for Account Statement by Email
- Regeneration of ATM PIN for Debit Card
- Blocking of Internet Banking User ID
- Hotlisting of Cards
- Activation/Deactivation of International Transactions on NRE Debit Cards
- Request for Interest Certificate
- Request for TDS Certificate
Business Phone Banking
For its business clients, Axis Banks aims to offer flexible solutions for their business banking needs. Adding to this, Axis Bank now offers Business Phone Banking services to its clients that include services such as availing availing information about offered products and services, requesting a new cheque book, regeneration of ATM PIN, hot-listing cards, and much more. Emergency services such as blocking a lost card are available 24x7 via business phone banking.
Phone Banking Service for Business Banking Customers:
To access Phone Banking services from anywhere in India, from Landline or& Mobile phone please dial any of our following
Phone Banking Numbers:
- 1-860-419-5555 (Charges applicable as per the service provider)
- 1-860-500-5555 (Charges applicable as per the service provider)
- 1800-103-5577 (Toll free number)
- Customers can access Phone Banking services from outside India by dialing +91 22 67987700
- For blocking of Debit / Pre-paid cards, you can also call our 24-hour Emergency Helpline Number +91 22 67987700
- Loan services are available between 8:00 a.m. to 8:00 p.m (Monday to Saturday, excluding National Holidays)
- IVR services are available 24*7 , Credit Card & Account Services are available 8:00 a.m. to 8:00 p.m.
Information & Services available through Business Phone Banking:
- Aadhaar Seeding
- E-Statement Registration
- Information about Products and Services
- Information about Account Balance and Transactions
- Information about status of Cheque Issued or Deposited
- Information about Deposit Interest Rates
- Information about ATM and Branch locations
- Information / Issues on usage of - ATM, Internet Banking or Mobile Banking
- Request for Cheque Book
- Regeneration of ATM PIN for Debit Card
- Blocking of Internet Banking User ID
- Hotlisting of Cards
Agri-Rural Phone Banking
Axis Bank not only caters to urban citizens, but also aims to create a long-lasting impact on the rural banking services landscape. Keeping in mind remote rural areas and lack of internet availability, Axis Bank now offers Agri-Rural Phone Banking services for its rural customers. Through rural phone banking, customers can forgo visiting a bank and avail information about offered services, request a new cheque book, regenerate their ATM PIN, and more, on their phones.
Phone Banking Services for Agri-Rural Customers:
To access Phone Banking services from anywhere in India, from a landline or mobile phone please dial any of our following Phone Banking numbers:
- 1-800-419-5577
- Customers can access Phone Banking services from outside India by dialing +91 22 67987700
- For blocking of Debit / Pre-paid cards, you can also call our 24-hour Emergency Helpline Number +91 22 67987700
- Loan services are available between 8:00 a.m. to 8:00 p.m (Monday to Saturday, excluding National Holidays)
- IVR services are available 24*7, Credit Card & Account Services are available 8:00 a.m. to 8:00 p.m.
Information and Services available through Agri-Rural Phone Banking
- Aadhaar Seeding
- e-Statement Registration
- Information about Products and Services
- Information about Account Balance and Transactions
- Information about status of Cheque Issued or Deposited
- Information about Deposit Interest Rates
- Information about ATM and Branch locations
- Information / Issues on usage of - ATM, Internet Banking or Mobile Banking
- Request for Cheque Book
- Request for Statement by E-mail or Fax
- Request for Duplicate Statement
- Regeneration of ATM PIN for Debit Card
- Regeneration of Internet Banking password
- Blocking of Internet Banking User ID
- Hotlisting of Card
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