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Axis AHA!
Axis AHA! 2.0, our chatbot is here to answer all your questions related to banking products & services. You can use the microphone feature to simply speak your query out loud. Powered by machine learning (ML) capability, artificial intelligence (AI), natural language processing, and multi-language support in English and Hindi, Axis AHA provides convenient and on-demand digital support.
Features of Axis AHA
Check your Savings Account balance. Just type “account balance” and proceed with your login credentials.
You can view or download a mini statement for your Savings Account by typing “statement” or “mini statement”
You can manage your Debit/Credit Card effortlessly with quick actions like tracking delivery status of your card, PIN change, limit assessment, deactivation, etc.
You can check your Credit Card transactions. Simply type “credit card transactions” or “CC transactions”
To find your Axis Bank customer ID, simply type “customer ID”. This service requires mobile number authentication and account number entry.
Go paperless by registering for e-statements to receive account statement online.
Easily request a cheque book, track cheque status, stop cheque payments.
You can easily convert your Credit Card transactions into EMIs for flexible and affordable repayments.
Avail information about bank’s products/services and apply for them if required. Locate the nearest branches, ATMs and Loan Centers. Pre-approved offers can also be viewed.
To chat with a customer service executive, simply type “connect to an agent”
Frequently Asked Questions
Axis AHA is a chat-bot that bridges the gap between you and the bank, enabling you to complete regular banking transactions, get product information and apply for banking services from a time and location of your convenience.
You can simply visit www.axisbank.com to use "Axis AHA!"
The Axis Mobile App is also integrated with “Axis AHA!”
Simply login to your Axis Mobile App and click on “Chat with Axis Aha” from the side bar menu to access your personal banking assistant.
Axis AHA is an Artificial Intelligence based virtual banking assistant. It is always available to answer your banking questions, help you do basic transactions and make everyday banking easier. Simply type in your query and you will receive a response to proceed with its resolution. For your convenience, Axis AHA also prompts certain regularly accessed features for you to proceed with.
Axis AHA! can help you with:
- Information and execution of general banking queries
- Checking personalized, pre-approved offers
- Support services such as ordering cheque books, locating nearby branches etc.
- Addressal of grievances and customer support
No, Axis AHA! is an Artificial Intelligence based virtual assistant. All responses from AHA are automated. It continuously learns from your conversation and evolves itself to resolve your queries is a better way.
Yes, after you log out from “Axis AHA!” an auto generated transcript containing the details of your chat will be sent to your registered email id.
Yes, your conversation with Axis AHA! is secure and protected by our Security & Privacy Policy guidelines. For more details please visit - https://www.axisbank.com/online-privacy-policy
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