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Digital Current Account

A digital current account is a modern banking option for businesses, offering online oversight of finances to streamline processes, reduce paperwork, and improve efficiency. These accounts enable easy transactions, video KYC verification, and integration with accounting software, along with 24/7 banking access.

The best of digital banking in now
  • Contactless account opening

  • Avail 250+ banking services

  • Zero document
    upload

  • No service
    charges

  • 1% cashback on
    e-debit card

  • Up to 50% cashback through Grabdeals

Digital current account - offers

Cashback benefit

Enjoy 1% cashback on all online spends using E-Debit Card*

 

Entertainment benefit

1 BOGO every month on BookMyShow on Visa E-Debit Card*

 

Grabdeals benefit

Get upto 50 % cashback on Grab Deals*

 

Business Classic Debit Card (Physical) Offers

Unlock exclusive deals and rewards every time you spend with your Business Debit Card - smarter payments, bigger savings, click here.

 

Visa E-Debit Card (Virtual) Offers

Turn your digital spends into big wins with exciting offers and privileges on your E-Debit Card, click here.

 

Fees & Charges

MAB to be Maintained(Metro & Urban Branches) ₹15,000
MAB to be Maintained(Semi-Urban & Rural Branches) ₹7,500
Monthly Home Branch and Non-Home Branch Cash Deposit Allowed Per Month Up to ₹1 lakh
Monthly Service Charge 100/month
NEFT - from Branch (in ₹) Up to ₹10,000 - ₹2.50/- per txn
₹10,001 to ₹1 lakh - ₹5/- per txn
₹1 lakh to 2 lakhs - ₹15/- per txn
Above ₹2 lakh - ₹25/- per txn
NEFT/RTGS - Other Digital Channels Free
RTGS - from Branch (in ₹) ₹2 lakh to ₹5 lakh - ₹25/- per txn
₹5 lakh and above - ₹50/- per txn
IMPS Fund Transfer (in ₹) Up to ₹1,000 - ₹2.50/-per txn
₹1,000 to ₹1 lakh - ₹5/- per txn
₹1 lakh to ₹5 lakh – ₹10/- per txn
Inward Transactions Free
Cheque Book IssuanceFree
DD/PO issuance (Min. ₹50 & Max. ₹5000)Free
Signature Verification Certificate₹50 per verification
Certificate of Balance for Current YearFree
Certificate of Balance for Previous Year₹200
Duplicate Account Statement from Branch₹100 per statement
Virtual Debit Card Issuance FeeFree
Virtual Debit Card Annual FeeFree
Business Classic Debit Card Issuance Fee₹250
Business Classic Debit Card Annual Fee₹250
Penal Charges for Non-maintenance of Monthly Average Balance700 if MAB>=75% & 900 if MAB<75%
Penal charges cheque return (Issued by customer)1st two returns for the month – ₹550/-
3rd return onwards for the month – ₹750/-
Penal Charges Cheque Return (Deposited by Customer)1st return for the month – ₹50
2nd return onwards for the month – ₹100
Account Closing Charges Within Less Than 14 DaysNil
Account Closing Charges Within 15 Days to 1 year₹500
Account Closing Charges More Than 1 Year₹500

Click here for more information

Axis Digi Current Account is a new age digital current account offered by Axis Bank for Individual customers. You can open a digi current account by visiting www.axisbank.com. All you need is your Aadhaar, PAN & other basic details. Since this process is completed through a video verification, kindly ensure you are using a camera enabled device.

Below are the features of digi current account.

  • Digital Full KYC account with zero monthly service charge.
  • No need to visit the Branch -Avail all our 250 + services online.
  • On account activation start transacting securely via Debit card, UPI, NEFT, IMPS and RTGS.
  • E- Debit Card loaded with offers - Get your virtual Debit card instantly on account opening.
  • Business Classic Debit Card loaded with benefits- Dispatched to your communication address after account opening.
  • Signature Update via Axis Mobile app - Update any time after account opening.

You can open an Axis Digi Current Account as long as

  • You are an Indian citizen.
  • You have a valid PAN and Aadhaar number.
  • You have a valid mobile number linked to your Aadhaar.
  • You are 18 years of age or above.
  • Your Desktop/Laptop or Mobile Device with which you are opening an account has a camera for the Video KYC process.
  • You are applying from India.

You need to voluntarily share your Aadhaar details to open a Digi Current Account. In case you do not wish to share your Aadhaar or VID details, you can visit your nearest Axis Bank Branch and choose and open a Current account from our wide range of products.

You need not to visit a branch post account opening. Your Full Power Digital Current Account lets you avail all our 250 + services online.

You need to maintain Monthly Average Balance of ₹15,000 (in case of Metro/Urban Branches) or ₹7500 (in case of Semi-urban/Rural Branches) in your Digi Current Account to avoid non-maintenance of balance charges. Please refer the Fees and Charges tab for more details.

You can make a cash deposit upto ₹1 lakh per month in your Digi Current Account.

It is always good to have a nominee for your account. In case of unforeseen circumstances the funds can be transferred to the nominee without any hassle. You can, however, skip nominee details while opening the account and add one later.

Yes, you can apply for other products as per the eligibility criteria of Axis Bank.

You need to complete all 4 steps of your application within 3 days (72 hours) from the time you completed your Aadhaar based OTP verification in Step 1.

Post successful completion of Video KYC, your application will be processed, during which a backend verification is done. Duration of this verification process may vary from 1 hour to a few days, depending on various factors.

In the unlikely event where you have not received an email confirmation from us regarding account activation even after 4 business days, please reach out to us here to check the status of your account

As soon as you complete Step 1, a link is sent on your registered mobile number.

Click on this link to resume your account opening journey.

Please note that the link will be valid only for 3 days (72 hours).

Post this time frame, you may start the journey again as a fresh application.

Yes, at the time of applying for a Digi Current Account, you can provide your communication address with a self declaration.

If you've completed VKYC but not completed your funding step, we will keep your account in dormant stage for 72 hours till funding is completed. If funding is not completed within 72 hours from the time you completed your VKYC (Step- 3), your application will expire.

This happens when we do not receive a confirmation of the payment from the payment gateway. In such a scenario, the amount will be refunded to your account within 3-7 working days. You may initiate a fresh transaction to complete the account opening journey.

You will receive,

  • A Visa E-Debit Card : (which is a virtual Debit Card) instantly on account opening.
    This will be shared on your registered email ID. You may start transacting with this card immediately, post account activation.
  • A Business Classic Debit Card :. This will be dispatched to your communication address post account activation.
    You may transact with both Debit Cards

It is a digital debit card that provides easy, secure online transactions and does not have any plastic existence. It can be used to register for Axis Mobile App. It ensures that all your important details such as your 16 digit card number, expiry date and CVV are all visible online. You receive a virtual debit card immediately after opening an Axis Digi Current Account.

In case you have not written down your Virtual Card details, you can find the details in Axis Mobile App.
Please follow the below steps:Login to Axis Mobile App >> Accounts >> Click on Your Digi Current Account No. >> View Debit Card Details
Or you can search the welcome email in your email box which contains the Virtual Card details.

The Virtual Debit Card will have an e-commerce transaction limit of ₹1,00,000/- per day. You can modify this limit by logging in to Internet Banking or through Axis Mobile app.

You may use your Visa E-Debit Card (virtual) only for online transactions like shopping, travel, recharge, transferring funds etc. You may also use it to withdraw cash at ATMs that have cardless withdrawal facility.

You may use Business Classic Debit card (physical) for online transactions, offline transactions at merchant POS and cash withdrawals at any ATM.

Your Virtual Debit Card is valid until the expiry date mentioned on it.

The process applicable for both the E-Debit card and Business Classic Card, is via Phone Banking.
Alternatively, you may set the PIN for your Business Classic Card via any of the other options.

You may apply for a replacement or upgrade of your Business Classic Debit Card via the below steps.
a. Axis Mobile App : Go to Services >> Debit Cards >> Upgrade >> Select the Card
b. Internet Banking: Select your Debit Card through My Debit Cards under the Accounts option >> Select between Block / Replace / Upgrade & the card you wish to upgrade to >> Enter code received through SMS
c. Call : Call us on the numbers mentioned here.
d. Branch : You can visit your nearest Axis Bank branch & place a request to get a physical Debit Card for your Current Account.

The virtual debit card comes with a host of benefits like
1. 1 BOGO every month on Bookmyshow (capped at ₹200)
2. 1 % cashback on online spends, minimum transaction size- ₹500

The Business Classic physical debit card comes with a host of benefits like
1. Higher transaction limits
2. Insurance cover of upto ₹2 Lakhs
3. Personalisation of the debit card
4. Dining delight at partner restaurants

As a Digi Current Account holder, you will get a virtual debit card with an issuance fee of ₹500.

The Business Classic Debit Card will be delivered to your communication address within 7 working days from the time of account activation. If you have not received it please reach out to us here for resolution. However, with the special circumstances that we are currently facing nationwide, some delay in delivery may be expected.

Yes you can use both the cards.

Post account activation, you can register for Internet Banking by:
A. directly logging in using your Digi Current account virtual debit card details.
B. registering as 'First time user' on Internet Banking login page and using your Customer ID

You can register for Axis Mobile using your registered mobile number. You will need to authenticate yourself using either of your Debit Card details before initiating any financial transactions.

You can initiate transactions like Utility Bill Payment, Mobile Recharge, Funds Transfer etc. through Internet and Mobile Banking.

You need to update the Signature in your account to be eligible for a cheque book. You can update your signature through Mobile app> Insta Services > Accounts > Update Signature for Digital Account or you can visit your Axis Bank branch to place a request to get your signature updated in Bank's records. Once the Signature is updated in your Current account, you can place the request for a cheque book.

A cheque book can be issued for your Axis Digi Current Account only after you have updated your signature in your account. Once the Signature is updated, you can place a request using the below options:
a. SMS - SMS space to 5676782 from your registered mobile number. (For e.g. – CHQBK 23456)
b. Axisbank.com/Support: Support Home Page >> Get It Done Instantly >> Click on Cheque Book Request >> Enter Registered Mobile Number >> Enter OTP >> Select Account >> Click on Submit >> Cheque Book will be issued and delivered.
(You can also scroll up and click on ‘Request Using Registered Mobile No.’ tab to use this option)
c. Chat with Axis Aha!: Click on Axis Aha! icon below or on axisbank.com >> Type “Order Cheque Book” >> Login with you Internet Banking credentials or MPIN >> In case of multiple accounts, select the account for which you need to order the cheque book for >> Verify your details and click on “Confirm” >> Enter the OTP received on your registered mobile number >> Your cheque book will be ordered
d. Axis Mobile App - Select Banking >> Click on Services >> Click on Savings/ Current Account >> Click on New Cheque Book
e. Internet Banking – Home >> Services >> Cheque Services >> Select Request Cheque Book >> Select Account Number & No. of Leaves >> Enter NetSecure Code received through SMS
f. ATM - Visit your nearest Axis Bank ATM
Please note charges will be applicable for a cheque book at Rs. 2/leaf

You need to update signature to be eligible for a cheque book. Post updation of signature, you can place a request for a cheque book.

a. Axis Mobile App: Click on 3 bar menu >> Services & Support >> Insta Services >> Accounts >> Update Digital Account signature >> Agree to terms and conditions >> Upload documents >> Update >> SR number is populated.

Document : Signature on white paper with black or blue ink.

b. Branch : You can place a request by visiting your nearest Axis Bank Branch.

You can update the information through Mobile Application, Internet Banking or by visiting the nearest branch

The platform has partners across various categories to provide exclusive cashback offers for Axis Bank customers when they shop using Axis Bank credit and debit cards. To know more about our new and updated partners and their offers on the on-going basis, visit our portal grabdeals.axisbank.com

Digi Current Account holders can get flat 5% cashback on Amazon.

Enter your mobile number and card information (last 4 digits) on the page when prompted

Browse the offers at Grab Deals & choose the merchant of your choice

Proceed to the merchant’s site via our portal and shop

Cashbacks: When you shop via Grab Deals using Axis Bank credit or debit cards, you will get exclusive cashbacks at various partners listed on Grab Deals site.

Your cashback would be processed between 90 - 120 days from the transaction date.

Yes, you can avail a maximum cashback of ₹1000 on one card per month (Across all categories & brands).

Yes. The cashback will be calculated on final amount paid at the partner site after coupon code/instant discount offers are applied.

Do's and Don'ts for a Digital Current Account

Do’s

  • Leverage Overdraft Facilities: Use the Overdraft facility wisely to manage liquidity, especially during cash flow shortages. Understand the terms to avoid high-interest charges and ensure it remains a financial safety net rather than a regular resource.

  • Utilise Online Banking Features: Leverage the convenience of online banking to monitor transactions, transfer funds, and manage your account from anywhere, anytime. Make sure to use all digital services offered for efficient account management.

  • Maintain Adequate Balance: Ensure that your Digital Current Account has enough funds to cover transactions and avoid penalties. Maintaining a sufficient balance also ensures smooth transaction processing and upholds your business's reputation.

Don'ts

  • Don’t Ignore Account Fees and Charges: Be aware of all fees associated with your Digital Current Account, such as transaction fees, maintenance charges, and fees for not maintaining the minimum balance. Regularly review the fee structure to avoid unnecessary expenses.

  • Don’t Mix Personal And Business Transactions: Keep personal and business transactions separate to avoid complicating your financial records. Mixing these transactions can lead to accounting errors and affect the accuracy of your financial statements.

  • Avoid Overusing Overdrafts: Overdrafts can be a helpful safety net but relying on them too often can lead to high fees and signal poor financial planning. Plan your cash flow carefully to minimise the need for overdrafts.

dos donts

Things to know about your Digital Current Account

  • Account purpose and usage:
    Determine whether a Digital Current Account suits your needs, such as managing business transactions, regular payments, or maintaining liquidity.
  • Transaction limits:
    Check if the account comes with daily or monthly transaction limits that could affect your business needs.
  • Fee structure:
    Understand the fees involved, including monthly maintenance charges, transaction fees, and penalties for not maintaining the minimum balance. Choose an account with fees that align with your usage patterns.
  • Customer support options:
    Assess the availability and accessibility of customer support, such as 24/7 helplines or chat support, to ensure assistance is readily available when needed.
  • Documentation:
    Ensure that the documentation required as per the eligibility criteria mentioned w.r.t. each current account variant are in place, please note that these are subject to change not only basis the type of current account but also basis the type of applicant and business segment.

Tips to know about Digital Current Accounts

quick-tip

Frequently Asked Questions

Terms & Conditions

  • Any Resident Indian who is 18 years and above who provides his/her details in the Digital Current Account application for opening Axis Bank account offered by Axis Bank Limited is a Customer
  • By initiating the journey and providing his/her details, customer agrees to the terms and conditions of the Bank pertaining to Current Account.
  • By initiating the journey and providing his/her details, customer agrees to the terms and conditions of the Bank as listed in https://www.axisbank.com/docs/default-source/default-document-library/debitcard_mitc.pdf
  • By visiting the Axis Digital Account Opening – Apply Now link and sharing all information, customer consents to provide his/her name, contact details and other information on an ‘at will’ basis with Bank.
  • Customer authorizes Axis Bank to call on the given number to explain the features of the product
  • Bank shall not be liable for any connectivity/ signal/ data issues leading to non-completion or wrong/false/incomplete information being provided by the customer leading to the incompletion of his/her application.
  • The customer herewith agrees to provide his/ her valid Aadhaar number and valid PAN Card details. He/she understands that opening an account is subject to correct, complete and accurate information is provided.
  • Customer agrees that upon successful OTP validation of Aadhaar, the name of the customer in the account will be the same name as appearing in his/her Aadhaar Card
  • Application once submitted cannot be withdrawn by the customer. Bank shall not be liable to pay for any costs (technical/ data plan related or otherwise) incurred by the customer in the course of the downloading or sharing of his/her details on the application.
  • The customer herewith agrees to provide the accurate documentation and information as listed in the app for the purpose of account opening. Customer understands and agrees that failure to provide requisite documentation and information shall result in rejection of application by the Bank. The customer agrees that Bank has every right to reject the account opening application, if there is any erroneous, incomplete or misleading information provided by the customer or for any other reason whatsoever with/without assigning any reason or if KYC documents submitted do not comply with the KYC norms of the Bank.
  • This account opening process is also not available for customers who are FATCA reportable. Such customers are requested to approach the branch and to comply with requirement of opening an account.
  • Bank reserves the right to take necessary action, legal or otherwise, if it finds any wilful modification/ withholding of information or misrepresentation by the customer.
  • The customer shall not enjoy the services provided by the bank unless the customer on-boarding process is complete.
  • Customer declares and confirms that the Bank shall be entitled to rely on all/any communication, information and details provided on the electronic form and all such communications, information and details shall be final and legally binding on the Customer.
  • Customer understands and confirms that the Bank has every right to close or debit freeze the account, if the details provided by him/her are found to be inaccurate, incorrect or false by the Bank or for any other reason whatsoever without assigning any reason thereof. In such an event, the bank shall not be liable to pay any interest on the amount of deposit & the refund of amount deposited in the account will be refunded to the source account/or issue a Demand Draft to the Customer. In such an event, bank will retain the documents / Photographs (if any) and any other signed document submitted.
  • This application is available for opening a current account by Resident Indian Individuals only.
  • Customer gives consent to the Bank to fetch his/her demographic details from Unique Identification Authority of India (UIDAI), using biometric authentication which will be used for KYC purposes. The demographic details include name, DOB, Father’s Name, gender, address and photograph. Customer further consents to the Bank to fetch his/her contact details from UIDAI which includes the contact number and email ID.
  • Customer authorises Bank to link the Tokenized Aadhaar number provide with the current account opened by them under this process.
  • The Bank reserves the right to cancel the Customer ID and Account Number (A/C) allotted to the customer, if the customer does not complete the verification process within the allotted time.
  • The Bank reserves the right to hold the accounts in Debit Freeze or close the Account even after account activation in case of any discrepancy found as part of regular monitoring and document verification activities.
  • The customer agrees to provide the necessary details (Location, Mobile, Email etc.,) as per his/her requirement at the time of submission of details through the app. Bank shall not bear any liability for any loss arising out of customer’s failure to do so.
  • The customer herewith agrees to be contacted by the bank to receive information in respect of account maintenance, alerts, payments due, updates on existing and new products, servicing of account for sales, marketing or servicing their relationship with Axis Bank Limited and its group companies / associates or agents through Telephone / Mobile / SMS / Email etc. Further he/she understands that the consent to receive calls / communications shall be valid and shall prevail over their current or any subsequent registration of their mobile number for NDNC and shall continue to be treated as customer consent / acceptance.
  • The customer herewith agrees that if the application is rejected, Bank will retain the documents / Photographs and any other signed document submitted by the customer on the Web app or otherwise.
  • Customer confirms to have read, understood and will be bound to/ abide by the Terms and Conditions of account opening and the general terms applicable to account as available on Axis Bank’s website
  • Customer should also ensure that his/her signature is duly updated in the Bank's records in order to issue ECS/NACH/Direct debit mandate on Digital Current account.
  • Customers can update their signature through the Mobile Application or by visiting any of the nearest Axis Bank branch. Accounts with signature enables you to issue NACH/ECS/Direct Debit mandate
  • The Customer herewith undertakes to complete his full KYC by undertaking a video based KYC validation process.
  • The Customer undertakes to complete video KYC process within 72 hours post funding and in case of his/her fails to complete the same for any reason whatsoever Bank shall have exclusive discretion to close his/her account and the amount deposited by Customer for funding the account would be refunded into the bank account/debit card/UPI address used by the Customer in the initial funding transaction process.
  • The Customer agrees that if her/ his balance in the account will be put under a total freeze, till such time the Customer completes the full Video KYC process and fulfills the internal audit requirements. In case of account being put under total freeze, the customer agrees that principal amount on such deposits kept along with the interest accrued (if any) will be payable to him only upon completing his Video KYC process and successful internal audit.
  • If KYC documents submitted by the Customer during Video KYC process not matches with or any discrepancy found therein after validation thereof with the original KYC documents updated by Customer on the journey in that case Bank shall have exclusive discretion reject the application and the amount deposited by Customer for funding the account would be refunded into the bank account/debit card/UPI address used by the Customer in the initial funding transaction process.
  • The Customer agree and undertake that if Customer could not complete his/her Video KYC validation process or the said process if dropped midway due to technical, systematic or server errors/issues or other operational issues in that case Customer will be permitted to complete Video KYC process again to enable the Customer to have his/her account opening process completed. Customer also agrees and undertakes that even if Customer completes his/her Video KYC process for account opening but Bank unable to access the KYC validation data/information collected under Video KYC process due to some technical, systematic or server errors/issues, or any other issue which are beyond the control of the Bank, in that case Bank has exclusive right to ask Customer to visit its nearest branch or RM for undertaking physical KYC validation process for completion of his/her account opening process.
  • The Customer agrees and acknowledges that, the Bank shall not be held liable or responsible in any manner whatsoever in respect of any loss, cost or damage incurred by Customer due to any technical, systematic or server errors/issues, or any other issue occurred while undertaking Video KY process, which are beyond the control of the Bank or any costs (technical/ data plan related or otherwise) incurred by the Customer.

As a Current Account Holder, I am subject to the below Terms and Conditions (T&C). Any changes to the T&C will be available on the website www.axisbank.com only.

Account opening/service provision: All services, including opening of the account are subject to verification of information/documents provided by me. In the event this account is not opened, the initial funding amount will be refunded to me in the same source through which funding was done.

Services: All services will be provided by Axis Bank on a best effort basis. The complete list of services available to me will be available on www.axisbank.com.

Fees & Charges: All services will be provided by Axis Bank on a best effort basis. The complete list of services available to me will be available on www.axisbank.com.

Change in Fees & Charges and Services: Any change/discontinuation of Fees & Charges and Services will be intimated to me at least 30 days in advance through letter/SMS/website/email or other means.

Recovery: If no funds are available in the account to pay fees/charges, I authorize Axis Bank to set off any available credit, including amounts flowing into the account from collection proceeds or any deposits.

Inoperative Account: No transactions induced by me in the account for a period of 2 years or more is treated as an Inoperative account.

Account Freeze: I authorize the bank to freeze my account in the following circumstances, with intimation to me except where specified otherwise
a) Balance in the account remaining zero for 3 months or more
b) If it is suspected by the bank that transactions in my account are not initiated by me (the Bank will not assume any liability for the transactions already executed.
c) If it is suspected that my account is being misused as a money mule, a channel for unauthorized money pooling or a conduit for any illegal activity (I will not receive a notice in this case).

Account Closure: I authorize the bank to close my account, with intimation to me, in case the bank is not able to verify my identity/obtain the necessary documentation either because I don’t cooperate or if the data/information provided by me is not reliable.

Transactions: Any instructions to Axis Bank regarding the account, both of a financial/nonfinancial nature (eg: Issuance of Chequebook/card, financial transactions, updation of personal details, etc.) will be provided by me through the authorized channels only, which will be specified by the bank, based on regulatory guidelines prevailing at that time. Axis Bank is not expected to act on instructions that do not come in through the authorized channels, but reserves the right to act upon its discretion to provide such facilities under extraordinary circumstances.

Channel facilities: All channel facilities provided by Axis Bank including Debit Cards, ATM Cards, ATMs, Internet Banking, etc. are subject to specific guidelines that are provided in the website, through other communication such as MITC, COC, etc. Axis Bank is not liable for fraud in the event that I disclose sensitive information such as passwords, PINs, or IDs to anybody. I also undertake to inform the bank immediately in case of loss of cheque leaf(s), Credit/Debit Card(s) linked to my account.

Debit Card: The usage of the Debit card will be in accordance with the Exchange Control Regulation and in the event of any failure, the card holder will be liable for action under the Foreign Exchange Management Act 1999 and the amendments there of stipulated by the Reserve Bank of India.

Disclaimer for Axis Bank Internet Banking: “I acknowledge that the issue, usage of Axis Bank Internet Banking facility is governed by terms & conditions in force from time to time as set forth on the www.axisbank.com and agree to abide by the same. I am aware that Axis Bank Ltd does not seek any information relating to login ID/Password in any form including through e-mails from its customers. I further agree and confirm that Axis Bank shall not be liable for any losses arising from my sharing/disclosing of login ID, password, cards, card numbers or PIN (Personal Identification Number) to anyone, nor shall make claims on the bank for any unauthorized use. I shall take all precautions to protect my/our account details so as to avoid any unauthorized use.

Personal Information:
a) Any updation of my details including personal information, becoming a non- resident Indian, change of address, etc. will be provided by me to the bank, along with the documents of proof within 2 weeks. I agree to indemnify Axis Bank for any fraud, loss or damage, due to my providing the wrong information or not updating the information that may occur to me and to Axis Bank and based on which the bank may act as true and correct.
b) All information provided by me of any nature (including personal & sensitive information) will be used in the provision of services or facilities, facilitation of transactions, providing information and updates (including value-added services), research and analytics, credit scoring, verification, participating in telecommunication or electronic clearing network as may be required by law/customary practice by the bank.
c) All information provided by me of any nature (including personal & sensitive information) can be shared with agencies/service providers who have an agreement with Axis Bank for business purpose and on need to know basis. Axis Bank shall always strive to comply with the rules and regulations as applicable from time to time on this context in accordance with the bank’s Privacy policy. If I intend to revoke my consent to the sharing of the data, the products/services available to me, pursuant to the consent provided earlier, shall no longer be available to me, and I shall be required to initiate closure of such products/services.
d) The bank may disclose information about customer's account, if required or permitted by law, rule or regulations, or at the request of any public or regulatory authority or if such disclosure is required for the purpose of preventing frauds, or in public interest, without specific consent of the account holder.

Additional Information: All relevant policies including Code of Commitments to Customers and Grievance redressal policy are available at the branches. Each depositor in a bank is insured upto a maximum of 5,00,000 (Rupees Five Lakh) for both principal and interest amount held by him in the same right and same capacity as on the date of liquidation/cancellation of bank's licence or the date on which the scheme of amalgamation/merger/reconstruction comes into force.

Limited Liability of a Customer:
a) I shall be liable for the entire loss occurring due to unauthorised transactions in cases where the loss is due to my negligence such as where I have shared the payment credentials, until I report the unauthorised transaction to the bank. Any loss occurring after the reporting of the unauthorised transaction shall be borne by the bank.
b) In cases where the responsibility for the unauthorised electronic banking transaction lies neither with the bank nor with me, and lies elsewhere in the system and when there is a delay (of four to seven working days after receiving the communication from the bank) on the part of the customer in notifying the bank of such a transaction, the per transaction liability for me shall be limited to the transaction value or the amount mentioned as Maximum Liability of a Customer defined under respective guideline, whichever is lower.

FATCA-CRS Terms and Conditions: The Central Board of Direct Taxes has notified on 7th August 2015 Rules 114F to 114H, as part of the Income-tax Rules, 1962, which require Indian financial institutions such as the Bank to seek additional personal, tax and beneficial owner information and certain certifications and documentation from all our account holders. In relevant cases, information will have to be reported to tax authorities/ appointed agencies/ withholding agents for the purpose of ensuring appropriate withholding from the account or any proceeds in relation thereto. Should there be any change in any information provided by you, please ensure you advise us promptly, i.e. within 30 days. If you have any questions about your tax residency, please contact your tax advisor.

1. Customer understands that he/she has no objection in authenticating themself with Aadhaar based authentication system and voluntarily consent to providing their Aadhaar number, Biometric and/or One Time Pin(OTP) data (and/or any similar authentication mechanism) for the purposes of seeding their new account with NPCI mapper to enable them to receive Direct Benefit Transfer (DBT) including LPG Subsidy from Govt. of India (GOI) in their new account.

2. I hereby state that I have no objection in authenticating myself with Aadhaar based authentication system and consent to providing my Aadhaar Number, Biometric and/or (One Time Pin) OTP data (and/or any similar authentication mechanism) for Aadhaar Based authentication for the purposes of availing of the Banking Service from Axis Bank.

3. I understand that the Biometric and/or (One Time Pin) OTP (and/or any similar authentication mechanism) I may provide for authentication shall be used only for authenticating my identity through Aadhaar Authentication system for that specific transaction and for no other purposes. I understand that Axis Bank shall ensure security and confidentiality of my personal identity data provided for the purpose Aadhaar based authentication.

4. I submit my Aadhaar number and voluntarily give my consent to:

  • Use my Aadhaar Details to authenticate me from UIDAI.
  • Use my Registered Mobile Number in the bank records for sending SMS alerts to me.
  • Link the Aadhaar Number to all my existing/new/future accounts and customer profile (CIF) with your Bank.

I understand that my information submitted to the bank herewith shall not be used for any purpose other than mentioned above.I hereby declare that all the above information voluntarily furnished by me is true, correct and complete.

5. The bank may disclose information about customer's account, if required or permitted by law, rule or regulations, or at the request of any public or regulatory authority or if such disclosure is required for the purpose of preventing frauds, or in public interest, without specific consent of the account holder/s.

6. If in case the customer do not wish to open the account through Aadhaar based authentication process, the customer can open an account by submitting physical account opening form along with his full KYC documents by visiting the nearest Axis Bank branch.

1) I hereby state that I have no objection in authenticating myself with video based customer identification process (“V-CIP”). Further, I expressly consent to and authorise the Bank (whether acting by itself or through any of its service providers, and whether in automated manner or otherwise), to do and undertake any of the following, in relation to my application details including my photograph, personal data and sensitive information about me, information, papers and data relating to know your customer (KYC), credit information, and any other information whether about me or not as may be deemed relevant by the Bank (collectively, “Information”) for the purposes of (“Purposes”) via V-CIP:

a. to use devices and/or software, including the app, to record and capture my Information, interactions inclusive of audio calls, video calls, chats, and online activity and which will be used for the Information verification and Purposes;

b. to collect the Information from me and other physical or online sources including accessing the same from credit information companies, information utilities, websites, data bases and online platforms (whether public or not); to get the authenticity, correctness, adequacy, etc. of the Information verified from any sources and persons including from online data bases; and to act for and on my behalf for such accessing, collecting or verifying of the Information including using my log in and password credentials on the online platforms; such collection, access and verification may be done without any notice to me;

c. process Information including by way of storing, structuring, organising, reproducing, copying, using, profiling, etc. as may be deemed fit by the Bank;

d. to store the Information for such period as may be required for contract, by law or for the Bank’s evidential and claims purposes, whichever is longer;

e. to share and disclose the Information to service providers, consultants, credit information companies, information utilities, other banks and financial institutions, affiliates, subsidiaries, regulators, investigating agencies, judicial, quasi-judicial and statutory authorities, or to other persons as may be necessary in connection with the contractual or legal requirements or in the legitimate interests of the Bank or as per the consent;

f. any of the aforesaid may be exercised by the Bank for the purposes mentioned above, for the purposes of credit appraisal, fraud detection, anti-money laundering obligations, for entering into contract, for direct marketing, for developing credit scoring models and business strategies, for monitoring, for evaluating and improving the quality of services and products, for other legitimate purposes or for any purposes with consent.

2) I expressly agree to and subject me to the automated processing, automated profiling and to the automated decision making by or on behalf of the Bank.

3) I expressly agree to the Bank and/or its affiliates for using the Information and for cross-selling to me their various products and services from time to time.

4) I hereby confirm that I have read and I hereby accept the Privacy Policy of Axis Bank Limited (“Bank”) available at Axis Bank Website.

Please click here for Debit card related terms and conditions

These terms and conditions (“Terms”) shall be applicable to the User (as defined hereinafter) participating in the Offer (as defined hereinafter) who agrees to be bound by the same and shall regulate the provisions of the specified products and services provided by Axis Bank Limited ("Axis Bank"). Any User participating in the Offer shall be deemed to have read, understood and accepted these terms and conditions and these Terms shall be in addition to and not in derogation of other applicable terms and conditions of any account or any other facility/services offered by Axis Bank and/or such other terms and conditions as may be specified by Axis Bank.

Definitions:

The following words and phrases shall have the meanings set out herein below in this document unless repugnant to the context:

“User" shall mean a person who is an Axis Bank account holder or an Axis Bank credit card holder and who shops via Grab Deals platform.

“Offer" shall mean the cashbacks or reward points that Axis Bank will provide the User upon successfully completing transactions via grabdeals.axisbank.com basis certain conditions listed under Terms of Offer below.

“Affiliate" shall mean the merchants/brands listed on Grab Deals platform.

Axis Bank Grab Deals is a platform only for display of offers extended by Affiliate/(s) to the User/(s). Axis Bank is hosting the Grab Deals platform purely for the convenience of its User’s to display the offers extended by Affiliate/(s) to the User/(s) . The products/services are being offered solely by the Affiliate/(s) and Axis Bank is not selling/rendering any of these products/services. Axis Bank is not undertaking the business of on-line retail trading or shopping by hosting the Grab Deals platform. Axis Bank will not earn any commission or any other fee upon its User/(s) viewing the offers made available by the Affiliate/(s) or purchasing/ availing of a product/service offered by the Affiliate/(s), except the customary considerations for use of credit card/debit cards/net banking facility. The User/(s) is free to purchase/avail them from any other stores/online platforms and by using any other payment mechanism. Axis Bank is merely facilitating the payment to its User/(s) by providing the Payment Gateway Services. By hosting the Grab Deals platform, Axis Bank is neither guaranteeing nor giving any warranty nor making any representation with respect to the offers made by the Affiliate/(s). Axis Bank is neither endorsing the Affiliate/(s) or any product/service nor is it responsible for sale/quality/features of the products/ services under the Offer. Any Information on the Axis Bank Grab Deals website (or the section thereof to which you will be directed) whether about the the Affiliate/(s) or the products/services being offered have not been verified by Axis Bank. Axis Bank shall not be liable or responsible for any such information. Axis Bank will not bear any obligation or liability if a User purchases/avails of a product/service under an offer. If you choose to avail of the purchase/avail of a product/service, Axis Bank will neither be a party to nor in any manner concerned with such purchase/availment nor be liable or responsible for any act or omission of the Affiliate or the User. All product/service related queries/complaints will be addressed by the respective Affiliate only.

The website www.grabdeals.axisbank.com is powered and maintained by Vernost Marketing Technology Solutions Pvt. Ltd (“Vernost”) on behalf of Axis Bank, a company incorporated and existing in accordance with the laws of India. The following terms and conditions apply to all visitors or Users of this Website. Please read these site Terms and Conditions carefully before using this website. By accessing or using this website you explicitly agree to comply with and be bound by these site Terms and Conditions. When you access any of the sub-Site (whether belonging to an ‘associate’ of Company or otherwise) through this site, then the sub-site may have its own terms and conditions, which are specific to such sub-site.

These Terms and Conditions of use and any additional terms posted on this site together constitute the entire agreement between Company and you with respect to your use of this site.

TERMS OF OFFER

  • The offer is valid only for Axis Bank account holders and Axis Bank credit card holders.
  • This offer is applicable to the user only if the user had transacted using the Axis Bank credit or debit card (specified by the user at the authentication page) on the affiliate’s site. If the user had transacted using any other card (other than the one which was specified by the user at the authentication page), the cashback/reward points will not be applicable.
  • Offer valid only for Axis retail customers. Any transaction done via businesses/ business correspondents or suspicious transactions shall not be eligible.
  • The maximum cashback that the User can get by transacting via Grab Deals platform is Rs. 1000/- per account/credit card per calendar month.
  • The cashback will be credited to User’s original mode of payment (debit or credit card) within 90 to 120 days from the date of transaction.
  • The offer will be applicable only for one mobile phone purchased (per debit or credit card), on any Affiliate. This offer is not applicable to the second mobile purchased in that calendar month. In case the User purchases two mobile phones via Grab Deals platform, the offer will be applicable only for the first mobile purchased (across all Affiliates).
  • By participating in this Offer, User agrees to be bound by the terms & conditions of this Offer including any other applicable terms & conditions modified and prescribed by Axis Bank from time to time. Any such participation by the user shall imply that the User has read, understood and accepted the Terms and Conditions hereunder.
  • Cashbacks/Reward Points on Axis Bank Debit & Credit cards is only on items added to cart on the Affiliates immediately after landing from the Axis Bank Grab Deals. The offer will NOT be applicable on items that were already in the User’s cart (added during a previous session) but need to be added post landing from the Axis Bank Grab Deals platform only.
  • This Offer is non-transferrable to any other person and cannot be exchanged with any other offer.
  • This Offer is not transferable, non-assignable, and non-negotiable and cannot be en-cashed or clubbed with any other offer of Axis Bank.
  • In all matters relating to the Offer and these terms & conditions, the decision taken by Axis Bank will be the final decision, which will be binding on the User.
  • The Terms and Conditions of the campaign/Offer shall be in addition to and not in substitution/ derogation to the primary terms and conditions governing the usage of the services offered by Axis Bank.
  • Any User/(s) participating in this campaign/Offer shall be deemed to have read, understood and accepted these Terms & conditions.
  • The participation in the Offer is entirely voluntary and it is understood, that the participation by the User/(s) shall be deemed to have been made on a voluntary basis.
  • Axis Bank shall in no way be liable if any User/(s) is/are unable/fail to do the transaction due to incompatible Mobile Phone handsets, Telecom Usage Plans or network failures or system failure/error or for any other reason whatsoever.
  • Axis Bank reserves the right to, without liability or prejudice to any of its other rights, at any time, without previous notice and from time to time, withdraw/suspend/amend/cancel this Offer, without assigning any reasons thereof.
  • Axis Bank will not be responsible or liable in case the Offer is not configured or could not be availed due to malfunction, delay, traffic/congestion on any telephone network or line, computer online system, servers or providers, mobile handset, computer equipment, software, or website. User cannot claim any loss, cost or damages from Axis Bank which may arise due to these technical reasons.
  • All taxes, duties, levies or other statutory dues and charges payable in connection with the benefits accruing under the Offer shall be borne solely by the account holder and Axis Bank will not be liable in any manner whatsoever for any such taxes, duties, levies or other statutory dues.
  • Incomplete / rejected / invalid / returned /disputed or unauthorized/fraudulent recharges or transactions will not be considered for the Offer.
  • These Terms and Conditions shall be governed by the laws of India. The courts at Mumbai shall have the exclusive jurisdiction in respect of any disputes with respect to all the subject matter with relation to the Offer.
  • Offer and these terms and conditions and an arrangement herein shall be subject to applicable RBI guidelines issued from time to time and prevailing law and regulations. This Offer is / would be modified / discontinued based on the prevailing law / regulation at any point of time and neither party shall be under any liability or obligation or continue implementation of the said Offer till such time the terms are modified by the parties as per the prevailing/ amended law at that point of time. In the event, that the Offer cannot be continued without total compliance of the prevailing law at any point of time, this Offer shall be deemed to be terminated forthwith from the date when the amended law restricting / prohibiting the Offer comes into force.
  • Axis Bank reserves the right to modify/ change all or any of the terms and conditions contained herein as per its discretion without assigning any reasons or without any prior intimation/notice whatsoever. Axis Bank also reserves the right to discontinue the Offer without assigning any reasons or without any prior intimation whatsoever. Axis Bank will not be liable in any manner whatsoever for any loss/ damage /claim/injury that may arise due to withdrawal or change in the terms and conditions of the Offer or discontinuation of it.
  • For any queries pertaining to the cashbacks or reward points given by Axis Bank through the Offer, the User should get in touch with Axis bank call center: 1800-209-5577.
  • The Offer is not available wherever prohibited and/or on products/services for which such offers cannot be made available for any reason whatsoever. The Offer is void where prohibited by law.
  • User/(s) whose account is not active and/or are blocked/closed or have a credit freeze will not be eligible for the benefits of this campaign/Offer.
  • This Offer is only valid for User/(s) who are Indian citizens.
  • This Offer is not applicable for Non Resident Indian User/(s).
  • Axis Bank reserves the right to disqualify the User from the benefits of the Offer if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under the Offer or otherwise for any reason whatsoever. In case of any fraudulent activity, for the purpose of availing the benefits under the Offer, necessary action will be taken by the Bank. Please note Bank’s discretion in this regard shall be final and binding.
  • User/s whose account has been classified as delinquent before or during the validity of the offer period will not be eligible for the benefits of the Offer. Bank’s discretion in this regard shall be final.
  • Axis Bank is not responsible for any errors and/or omissions in the terms and conditions contained herein. All information is provided on "as is" basis without warranty of any kind. Axis Bank makes no representation and disclaims all express, implied, warranties of any kind to the User/(s) and/or any third party including, without limitation, warranties as to accuracy, timeliness, completeness, merchantability, or fitness for any particular purpose.
  • Axis Bank/ Vernost reserves the right to undertake all necessary steps to ensure that the security, safety and integrity of Company's systems as well as its clients and users interests are and remain, well-protected. Towards this end, Vernost may take various steps to verify and confirm the authenticity, enforceability and validity of orders placed by you.
  • Grab Deals reserves the right to introduce new products and replace the existing ones at any point in time without prior intimation to the member.
  • Clubbing of this Offer with any other cashbacks/reward points/discounts (existing or new) is at bank’s discretion. Axis Bank reserves the right to add or remove any such cashback/reward points/discounts along with this offer.
  • The User/(s) agrees to indemnify and keep Axis Bank indemnified for any loss or damage that Axis Bank may suffer with respect to the Offer including but not limited to any fraudulent and/or illegal transaction or any misrepresentation made by the User/(s) r while participating in this Offer.

In the event of any conflict or inconsistency regarding any instructions and conditions on any advertising or promotional material relating to the Offer, these Terms and Conditions shall prevail over all such other instructions and conditions and failure by Axis Bank to enforce any of its rights at any stage does not constitute a waiver of those rights.

Please click here for Insurance related terms and conditions

Please click here  for Privacy Policy

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