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Safe Mobile Banking

Safe mobile banking involves using a strong password, keeping your device secure, and being aware of potential threats. Axis Bank offers tips for safe and secure mobile banking. Complete your transactions securely with Axis Bank.

Do’s & Dont’s

Do’s

  • Avoid accessing your Internet Banking account from a cyber cafe/shared computer. If you happen to do so, change your passwords from your own computer.

  • Ensure that you updated correct mobile number with bank to get the transaction alert regularly.

Dont’s

  • Axis Bank, RBI or any other such organisations never call, send emails or SMSs asking for your personal or banking information. Do not be a victim of such frauds.

  • Do not follow any URL from a message/sender that you are not sure about.

  • Do not take help from strangers for using ATM card or handling cash at branch and do not allow them to watch you while transacting.

dos donts

Mobile Banking

  • Do not give app access to unknown users.
  • Always download the application from secured sources like play store and app store.
  • Downloading application from third party or from unknown sources should be avoided.
  • While accepting a collection request, care should be taken to ensure that correct recipient has been approved.
  • Don't forget to inform the bank about your new mobile number in case your mobile number is changed to ensure that you receive SMS notifications.
  • Be cautious while accepting offers such as caller tunes, dialer tunes or open/download emails or attachments from known or unknown sources.
  • Don't store sensitive information such as credit card details, Mobile Banking password, user ID etc. on your phone /computer.
  • Change your PIN regularly.
  • Be cautious while using bluetooth in public places as someone may access your confidential data/information.
  • Don't click on links embedded in emails/social networking sites claiming to be from the bank.
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