Comprehensive Notice Board for Customers and Updates

Notice for Re-activation of Inactive or Dormant Current Accounts
Complaint Filing on SEBI SCORES Portal
Donations for PM's relief fund
Banks Base rate
We accept direct tax collection ( please quote PAN TAN on challan. Do not drop in drop box)
Banks BPLR rate
Intimation to customers for Re-KYC
Small Scale Industries Loans
Withdrawal of old series of bank notes issued prior to 2005
Operations in accounts of persons with certain disabilities and information regarding Local Level Committees
Detection & handling of counterfeit notes
Displaying of information regarding SEBI Complaint Redress System (SCORES)
Pradhan Mantri Jan-Dhan Yojana scheme
Time Norms
KYC booklet as per RBI circular
BSBDA Small Accounts
Complaint form for ATM dispute
Applicability of higher rates of TDS/TCS for Non-filers of Income tax Returns w.e.f 01st July, 2021
Aadhaar services & applicable charges
Key Interest Rates On Public Provident Fund Small Savings Schemes
Acceptance of mutilated & soiled currency notes and coins of all denominations

Fees & Charges

Understand the fees and charges associated with our bank.

For grievance redressal and other concerns, you may contact the below mentioned officers

Level	Name and contact details	Designation	Contact Details
Level 1 (Front End)			Customer Support: www.axisbank.com/support Toll Free Number: 1800-103-5577 Call Centre numbers: 1-860-419-5555/ / 1-860-500-5555 *Charges applicable as per the service provider
Level 2 (Nodal Office/Circle nodal Officers)	Mr.Jinit Thakkar/CNO's	Nodal Officer	Timings: 9:30am to 5:30pm Monday to Saturday (expect second and fourth Saturday and Bank Holidays) Call : +91 80-6186 5200
Level 2 (Nodal Officer for persons with disabilities)	Mr. Manish Katyar	Nodal Officer	Timings : 9.30 am to 5.30 pm from Monday to Saturday (except second and fourth Saturdays and Bank Holidays) Call : +91 80-6186 5200 (Click here for details) (For Branch complaints if you are not satisfied with the response provided by our Branches, Please write to the Circle) Nodal Officer Click here for details
Level 3 (Principal Nodal Office)	Ms.Deepti Radkar	Senior Vice President-II, Axis Bank Ltd,5th Floor, Gigaplex, Plot No I.T.5, MIDC, Airoli Knowledge Park, Airoli, Navi Mumbai-400708	Timings: 9:30am to 5:30pm Monday to Saturday (expect second and fourth Saturday and Bank Holidays) Call : +9180-61865098 Email: pno@axisbank.com
Level 4			If you are not satisfied with our grievance redressal, you may approach the Banking Ombudsman.

Timings : 9.30 am to 5.30 pm from Monday to Saturday
(except second and fourth Saturdays and Bank Holidays)

Senior Vice President - II

Axis Bank Ltd. 5th Floor. Gigaplex. Plot No. l.T.5. MIDC. Airoli Knowledge Park. Airoli. Navi Mumbai - 400708
Contact Details: +91 8061 86 5098

If you are not satisfied with our Grievance Redressal. you may approach the Banking Ombudsman