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    The Unified Payments Interface (UPI) Personal Identification Number (PIN) has revolutionised digital payments in India. UPI PIN enables secure, instant money transfers directly between bank accounts.

    However, there may be instances when you forget your UPI PIN, enter an incorrect UPI PIN multiple times, suspect unauthorised access, or want to change the PIN for security reasons. In such instances, knowing how to reset UPI PIN can help you to regain access to your bank account and continue smooth UPI transactions.

    Steps to change UPI PIN

    Changing UPI PIN is a simple process and can be done using any UPI-enabled application, including the Axis Bank mobile application. While the exact interface may differ across apps, the general steps of how to reset UPI PIN remain the same.

    Here are the common steps of how to change UPI PIN:

    • You will receive a One-Time Password (OTP) from your linked bank account when you initiate a PIN change.
    • Enter the last 6 numbers of your debit card and its expiry date.
    • Enter the OTP you have received and the new UPI PIN that you want.
    • Submit the request, and you will receive a notification indicating whether the UPI PIN change was successful.
    • Enter the new UPI PIN after the old PIN, then click 'Submit' again.
    • You will receive a notification indicating whether the PIN change was successful.

    Axis Bank Savings Accounts and Current Accounts offer easy ways to change or reset the UPI PIN online.

    What is the difference between resetting and changing a UPI PIN?

    Although the terms are used interchangeably, changing and resetting a UPI PIN serve different purposes and have different processes. Your UPI PIN can be changed only if you remember your existing PIN and want to update it for security reasons. You need to reset your UPI PIN if you have forgotten your existing one and cannot authenticate transactions with your current PIN.

    Here is the tabular difference between resetting and changing a UPI PIN:

    BasisReset a UPI PINChange a UPI PIN
    PurposeTo create a new UPI PIN when the existing PIN is forgottenTo change the existing UPI PIN to enhance security or suspect unauthorised access
    Existing UPI PINDoes not require existing UPI PINRequires existing UPI PIN 
    Method of verificationDebit card or Aadhaar-based verificationDebit card number

    Requirements to reset or change a UPI PIN

    Before you change or reset your PIN, ensure you have the following:

    • A UPI-enabled app.
    • Bank account linked to the UPI app.
    • Mobile number linked to your bank account.
    • The details of your debit card, such as the last 6 digits and its expiry date. Ensure you select the bank account associated with the debit card you are using for the PIN reset.
    • Existing UPI PIN, if you wish to change your UPI PIN for security reasons,

    These details are required to verify your identity and securely change or reset your UPI PIN.

    Common reasons why you may need to reset your UPI PIN

    There are multiple reasons why you may need to or should change or set a UPI PIN. Here are some of the common reasons for resetting your UPI PIN: 

    • Forgot PIN: If you have forgotten your UPI PIN, you will have to reset it to authorise the transactions. 
    • Security purpose: If you suspect that someone has gained access to your PIN, you may reset/change it for security reasons. 
    • Enhanced protection: If your UPI PIN is very old and you have not changed it in a long time, you can change it to strengthen security.
    • Switch device: If you have changed your phone or switched devices, you may need to reset/create a new PIN to reverify your account. This is done as a security measure by most banks and UPI apps.
    • Reinstalling a UPI app: If you have reinstalled the app, you may need to generate a new PIN.
    • Adding or changing the bank account linked to the UPI app: On third-party UPI apps, adding a new bank account or changing the bank account might require creating a fresh PIN for that particular bank account.

    Things to keep in mind while resetting your UPI PIN

    Now that you know how to reset UPI PIN, it is important to understand some security measures to ensure safer UPI transactions. After resetting your UPI PIN, do not share it with anyone to keep it secure and confidential. Also, create a PIN which is difficult to guess.

    Reset or change your UPI PIN only through UPI apps or official banking apps to avoid misuse. Lastly, keep your registered mobile number active to receive the OTP required for the reset.

    Frequently Asked Questions

    1. Can you reset your UPI PIN without a debit card?

    In many cases, banks require a debit card for resetting the UPI PIN. However, some banks and apps have introduced Aadhaar-based authentication for eligible customers. The Aadhaar card should be linked to the same mobile number that is registered with the bank account. Availability depends on the UPI platform and the bank’s policies.

    2. How many times can you enter the wrong UPI PIN?

    Most of the banks allow a limited number of wrong UPI PIN attempts. After multiple failures, the UPI services may be temporarily blocked for security reasons. The exact limit differs by UPI application and bank.

    3. What should you do if you forget your UPI PIN?

    If you forget your UPI PIN, you can generate a new one using your debit card details, including the last 6 digits of the card and its expiry date. Know the steps of how to change UPI password and follow them to change the PIN.

    4. Can you use the same UPI PIN after resetting it?

    Yes, you can use the same UPI PIN after resetting it, provided the UPI app or bank allows it.

    5. Is UPI PIN the same as my ATM PIN?

    No, the ATM PIN is different from the UPI PIN. The UPI PIN is used to authorise UPI transactions, and the ATM PIN is used for ATM services like withdrawals and debit card transactions.

    6. Can you have different UPI PINs for different bank accounts?

    Yes, you can have different UPI PINs for different bank accounts linked to UPI. This can help streamline payments across accounts.

    Disclaimer: This article is intended solely for informational purposes. The views expressed in this article are personal. Axis Bank and/or the author shall not be liable for any direct or indirect loss or liability incurred by the reader arising from reliance on the content herein. Readers are advised to consult a qualified financial advisor before making any financial decisions. Axis Bank does not endorse or guarantee the accuracy of any third-party content or links included in this article.

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