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Visa Checkout is a stored Cards digital wallet that makes online shopping faster & can be used across all your devices. You can store all your Axis Bank Credit and Debit Cards as well as your shipping details in one secure wallet for faster check-outs.

Purchase transactions made at retail outlets on your Axis Bank Debit Card, also know as Point of Sale (PoS) transactions, are usually validated by signing on the charge slip. However, from 1st July, 2013 onwards, you will need to additionally validate all such transactions by entering your Debit Card's ATM PIN thereby making your shopping experience much safer!

  • Convenient: Visa Checkout stores your card details and shipping address so that you need not enter this information for each transaction. Just Shop, Click and Check out!
  • Secure: All transactions have an additional factor of authentication with login credentials created at the time of registration. Moreover, you can disable or enable any of the stored card details anytime.
  • Faster: When paying with a registered device for Visa Checkout, simply select the Card and complete the payment for a faster check-out.
  • Go to Visa Checkout's Create Account page
  • Enter your Email ID and set an account password
  • Enter your Axis Bank Credit or Debit card details which you wish to store
  • Provide other details which may be asked, e.g. Address, Security questions etc.
  • Verify your account by clicking on the link sent by VISA on the email ID provided by you
  • Select “VISA Checkout” payment option
  • Enter your Email ID and password you had set when registering the account
  • Select your stored Axis Bank Credit or Debit Card & click ‘Pay’ to complete the payment
  • What is Visa Checkout?

    Visa Checkout makes online shopping faster by making it easy to complete your purchase. Enter your Visa Checkout username, password, and speed through your online shopping experiences with a single account that can be used across major e-commerce merchants and across all your devices. No need to re-enter your card number or address. In addition, you can store and use your major credit and debit cards.

  • I already have a Visa Checkout account. Do I need to create a separate account to store Axis Bank Cards?

    No. You can store your Axis Bank cards in your existing VISA checkout account. Mark it as “Default” to continue making faster payments using Axis Bank cards and keep accruing eDGE Loyalty Reward Points and cashbacks, as applicable.

  • Should I mark Axis Bank card as ‘Default’ even if I can store & use my other bank card to pay via Visa Checkout?

    Yes. This will ensure that your online spends via the default Axis Bank card will keep accruing eDGE Loyalty Reward Points, the Best Reward Program in the banking industry

  • Will I get extra eDGE Loyalty Reward Points by using VISA Checkout?

    No. Usage of Visa Checkout will not earn you additional eDGE Loyalty reward points. You will, however, be entitled to eDGE Loyalty Reward Points for online transactions done, as per your card program. E.g If an online transaction done today earns you 100 eDGE Loyalty Reward Points, then same transaction done via VISA Checkout will earn you 100 eDGE Loyalty Reward Points only.

  • Is it mandatory to enroll in/use this service?

    No. You are under no obligation to enroll for this service. Even if you choose to enroll, there is no requirement to necessarily use this service. You can continue making online payments without using VISA Checkout.

  • If not mandatory, then why should I use this?

    For all online transactions, you require an OTP/VbV password. By using this solution, the requirement of OTP/VbV password – for transactions upto Rs. 2000 – has been waived off by RBI. Please note, this rule will not be applicable for the first transaction done by you. For all transactions above Rs. 2000, an OTP/VbV password will be required for customer verification. .

  • What kind of payment methods can I add to my Visa Checkout account?

    You can add Axis Bank Visa & MasterCard Credit and Debit cards to your Visa Checkout account.

  • What if I am having trouble adding an Axis Bank card?

    If you receive an error message when you try to add an Axis Bank Debit or Credit card, please verify that you have correctly entered your card number present on your physical card

  • I am seeing my Axis Bank card design on Visa Checkout button. Have my details been compromised?

    No. This is a feature introduced by VISA wherein your card design will be shown to you on merchant checkout page. This will enable you to simply ‘swipe’ the tab and proceed with payment.

  • Does Visa Checkout work on my mobile device?

    Yes, Visa Checkout can be accessed using any web-enabled mobile device.

  • Can I share my login credentials with anyone?

    Please do not share your Visa Checkout credentials, OTP, card number or any other sensitive banking information to anyone. Neither bank nor VISA will call you to cross-verify any detail.

  • If I suspect someone has stolen my password, what should I do?

    Contact VISA immediately on support-in@mail.checkout.visa.com to block your account. You can also use “Forget Password” to re-set password to your own account.

  • Whom should I contact if I have a question about a purchase I made with my Visa Checkout account?

    If you have concerns about promotion, coupon, discount, charge, delivery of or issues related to a purchase, the status of a refund, or any customer service issues with the merchant, please contact the merchant.

    If you have an issue that has not been resolved by the merchant and would like to escalate a concern about a charge or refund, contact Axis Bank by calling the customer service number

  • What are the guidelines for creating a password for a Visa Checkout account?

    When you are selecting a password for your Visa Checkout account, keep these password requirements in mind:

    • Can include lower case and capital letters.
    • Allowed special characters: ! @ # $ % & * ?
    • Cannot contain a portion of your email address.
    • Cannot contain spaces or three or more consecutive repeating characters.
  • If I forget my password, what should I do?

    If you forget your password, follow these steps:

    • Visit https://secure.checkout.visa.com
    • Click the "Forgot?" link on the sign-in page.
    • VISA will send password reset instructions to the email address associated with your account. Follow the instructions to create a new password.

    If you do not receive the password reset email, we suggest checking your spam folder. If the email is not there, you can request a new one by clicking here.

  • My account is locked. How can I unlock it?

    To prevent unauthorized access to your account, VISA will lock your account temporarily if you enter an incorrect username or password too many times. You can unlock your account by using the Forgot Password link, or you can click here for assistance. You will not be able to use your Visa Checkout account for purchases when the account is locked.

  • Why am I presented with security questions when I try to access my account?

    To protect your account from unauthorized access, VISA may ask you to answer a security question that other people would have trouble answering. If you have trouble accessing your account at any point, these questions help VISA confirm your identity. VISA might ask you to answer these questions when you log in from a new device, when you have forgotten your password, or when you contact customer support via phone.

    When you create a Visa Checkout account, security questions are generated automatically based on information stored in your account. You may optionally set up additional security questions by signing in to your account and clicking the Account Settings link.

    The answers to your Visa Checkout security questions must meet the following requirements:

    • Answers must be between 3 and 24 characters in length.
    • The characters you use can be numbers, letters, special characters, and/or spaces.
    • You cannot use the same answer for another Visa Checkout security question.

    Your answers are not case-sensitive, so "Dog" and "DOG" are treated the same way.

  • How do I change my password?

    You can change your password any time you need to by following these steps:

    • Visit https://secure.checkout.visa.com and sign in to your account.
    • Go to "My Account Information" section.
    • Click "Edit" under "Sign In Information"
    • Click "Update" to save your new password

    VISA will send a confirmation email to your email address to notify you of the change.

  • How do I close my account?

    To permanently close your personal Visa Checkout account, click the link below: Close Your Account

Axis Bank Masterpass is a stored Cards digital wallet that makes online shopping easy, secure and convenient. You can store all your Axis Bank Credit and Debit Cards as well as your shipping details in one secure wallet for faster check-outs.

  • Convenient: Axis Bank Masterpass stores your card details and shipping address so that you need not enter this information for each transaction. Just Shop, Click and Check out!
  • Secure: All transactions have an additional factor of authentication with login credentials created at the time of registration. Moreover, you can disable or enable any of the stored card details anytime.
  • Faster: When paying with a registered device for Masterpass, simply select the Card and complete the payment for a faster check-out.
  • Enter either your Debit Card, Credit Card or Net Banking credentials
  • Authenticate using One Time Password (OTP) sent on your registered mobile number
  • Post authentication of the credentials and OTP, create your username and six digit numeric password
  • The remaining cards mapped to your customer ID will get linked to your Masterpass account automatically
  • Store your Shipping details for a convenient shopping experience
  • Register your device for a seamless, secure online transaction. An OTP authentication will be required when logging in through a different device
  • You can now enjoy the ease of online shopping using Axis Bank Masterpass
  • Select “Buy with MasterPass” payment option
  • Enter the Axis Bank Masterpass username and six digit numeric password to log in from registered device
  • Post successful login, select the Debit Card/Credit Card and shipping address for making the payment
  • If your device is not registered with Axis Bank Masterpass, enter a One Time Password and register the device for authentication for subsequent transactions

Register Now!

Already registered? Login now.

  • What is Axis Bank Masterpass?

    Axis Bank MasterPass is a digital stored cards wallet payment solution designed by Axis Bank to make your online shopping safer, easier and more convenient. With Axis Bank MasterPass, you can shop, click, and checkout faster online.

  • How do I sign up or register for Axis Bank Masterpass?

    You can register with any of your Axis Bank Visa/MasterCard Debit & Credit Cards or Internet Banking for this service. The registration can be completed through the Axis Bank Masterpass page on Axis bank hosted website www.axisbank.com.

  • Can I register with more than one Axis Bank Card?

    No, you can register with any one of your Axis Bank Visa/Master Credit/Debit Cards or Internet Banking. The remaining cards mapped to your customer ID will get linked to your Masterpass account automatically.

  • How do I register my Axis Bank Visa/Master Card?

    You need to create a new user ID and password for Axis Bank Masterpass. The User ID can be alphanumeric and it can be your name / registered email id / registered mobile number. Password should be a six digit numeric code. Just use your Axis bank Internet Banking/Card credentials to authenticate and register your Cards/account with Axis Bank Masterpass.

  • After I register, how long does it take for Masterpass to become active on my card?

    The registration process is completely online and activates instantly. Your registration success message will be displayed at the end of the registration process and you can start using the facility to shop securely on the Internet straightaway.

  • Can I register Masterpass from any computer/Mobile?

    You can register for Axis Bank Masterpass on the Axis Bank website through any Desktop/Laptop/Mobile that has an Internet connection with Internet Explorer 6.0 and above, or Mozilla Firefox or Google Chrome.

  • What if I forget my password?

    In case you have forgotten your Axis Bank Masterpass password, then you will be asked to enter your customer ID for authentication. Post validation of the same, you can reset your password. Other settings will remain the same as per your earlier set preferences.

  • If I suspect someone has stolen my password or used ID to make fraudulent purchases, what should I do?

    Contact Axis Bank immediately on 1860 419 5555 & 1860 500 5555. Alternatively, send an email at customer.services@axisbank.com

  • What if I forget my user ID for Axis Bank Masterpass?

    Click on “Forgot user ID” option on the home page. Enter your Axis Bank customer ID for authentication. Post successful authentication, your Axis Bank Masterpass user ID will be sent on the registered mobile number.

  • How do I use Axis Bank Masterpass to buy something?

    Post registering for Axis Bank Masterpass, simply click on “Buy with MasterPass” while selecting the mode of payment. Enter the Axis Bank MasterPass User ID & password on the merchant website to complete your transaction.

  • Where can I use Axis Bank Masterpass?

    Right now, there are multiple online retailers which accept Axis Bank MasterPass. List of stores which accept Axis Bank Masterpass are mentioned on www.axisbank.com. More sites are coming soon, so if we don't already have it, then your favorite store might just be next!

  • Do I have to pay to register for Axis Bank Masterpass?

    No, Axis Bank offers Axis Bank Masterpass absolutely free of charge. There may be charges levied for data usage, SMS etc. Please check with your operator for details.

  • Do I need to download a separate app?

    No, currently there is no separate app for Axis Bank Masterpass.

  • I have received an invitation code? What do I next?

    The invitation code is sent to select customers for using Axis Bank Masterpass. This code needs to be keyed in at the time of registration.

As an Axis Bank Cardholder, get the best of all worlds. Relish sumptuous meals at famous restaurants or get yourself the choicest of consumer durables in super discounted prices! Go ahead and indulge yourself.

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Have a look at yourself and your family every time you take your card out to shop, or re-live that glorious moment from your vacation or graduation day. Leave your friends and colleagues spellbound every time you take your personally designed card out to pay.

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eDGE Loyalty Rewards Program allows makes your Debit Card more rewarding for you. You earn eDGE Loyalty Rewards points when you spend with your Debit Card and spend them on over 500 carefully selected rewards items just for you! Not only this, you also earn points on Axis Bank Credit Card and select transactions on Savings Account.

Click here to know more about the program

  • Axis Bank ATMs
    For transactions such as cash withdrawals, balance inquiry, cheque or cash deposit, PIN change, transfer of funds, mini statement etc.
  • VISA or VISA Plus ATMs
    For cash withdrawals and balance inquiry transactions.
  • Merchant establishments
    (displaying the VISA Electron sign and having Electronic Swipe Terminals): To make payments for purchases at shops, department stores or payments at restaurants, petrol pumps etc.

ATMs
Your Axis Bank Debit Card and Personal PIN is required for ATM Usage. Please memorise this PIN. It is recommended that you do not write your PIN on the Debit Card or anywhere in proximity to the card. Refrain from giving your PIN to any other person or merchant establishment or bank employee.

Merchant establishments
You can follow these simple steps to make payments at Merchant establishments with your Axis Bank Debit Card

  • Please make sure you have sufficient balance in your primary account.
  • Look for a VISA or VISA Electron sign at the point-of-sale merchant establishment. The merchant will have an electronic POS (Point Of Sale) swipe terminal.
  • Present the debit card to the merchant at the time of making payment
  • The merchant will swipe the card on the electronic POS terminal.
  • After a successful authorisation, a hold is placed on your primary account (designated by you at the time of application) for the transaction amount.
  • A sales slip is generated from the electronic swipe terminal
  • Check the amount on the sales slip and sign it. Your signature must match that on the debit card.
  • The merchant verifies the signature and returns the card.

Caution: You do not require your personal PIN for merchant establishments.

For lost Debit Card, call 022-67987700

  • Sign your card the moment you receive it.
  • Always sign the card with a ballpoint pen.
  • The moment you get your debit card, note down the card number and the emergency number. Should you ever misplace your card or if it gets stolen, you will be able to report a loss immediately.
  • For security reasons, we advise you to keep a photocopy of the front and back side of the debit card with you.
  • Keep the above two numbers in a place other than the wallet that nests your card. If your wallet gets stolen, you won't have to frantically hunt for the emergency number.
  • If going abroad, make note of the card company's (Visa or MasterCard) emergency number abroad.
  • Report lost or stolen cards immediately.
  • Try and memorize the PIN instead of noting it down somewhere.
  • Don't lend your card to anyone. Be well aware of who has access to your cards. If your debit card is borrowed by a family member (spouse, child, parent), with or without your knowledge, you are responsible for their purchase or cash withdrawal.
  • Never disclose the card number unnecessarily.
  • Do not give your debit card number over the phone or on the Internet.
  • Never leave your card unattended at a shop or restaurant.
  • Make sure the card returned to you at the merchant establishment is yours.
  • When using your card in a merchant establishment, only your signature is needed. Never disclose any other personal details about yourself, be it your address or phone number.
  • Never sign an incomplete sales slip. Make sure it is totaled.
  • Always keep a copy of the bill and the payment slip and ATM receipts for cash withdrawals.
  • Always check your billing statement. Check the purchases and compare it with the bills in your and receipts in your possession.
  • If returning or handing over the card to the bank, make sure you give it to a bank official and cut it before doing so. This ensures that the card is never used again.
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