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Your Credit Card PIN can now be generated instantly, at any time of your convenience! To generate your credit card PIN anytime visit our nearest Axis Bank ATM or simply call our Customer Care & set any 4 digit PIN of your Choice
Click here for Credit Card PIN through ATM FAQs
You can generate PIN for your Credit Card by Downloading & Registering Axis Bank mobile app. The step by step process is as given below:
- Step 1: Download & Register Axis Bank Mobile App. To download SMS MBANK to 5676782
- Step 2: Log in to Axis Bank Mobile banking
- Step 3: Go to options & select My Controls
- Step 4: Click on Credit Cards
- Step 5: Click on Set PIN
- Step 6: Enter OTP sent to your registered mobile no. & click on continue
- Step 7: Enter desired 4 digit PIN no. & click on continue
- Step 8: Validate with your mPIN
You can generate PIN for your Credit Card by logging to Internet Banking. The step by step process is as given below:
- Step 1: Visit www.axisbank.com
- Step 2: Log in to Internet Banking
- Step 3: Go to Accounts & click on My Credit Cards
- Step 4: Click on More Services
- Step 5: Select Credit Card PIN Change
- Step 6: Click on Go
- Step 7: Enter desired PIN number & click on next.
- Step 8: The NETSECURE code for PIN generation of Credit Card will be sent to your registered mobile no.
- Step 9: Enter & click on confirm.
You can generate PIN for your Credit Card by visiting any Axis Bank ATM. The step by step process is as given below:
A) For customers who are generating Credit card PIN for the first time
- Step 1:Insert your Axis Bank Credit Card at any Axis Bank ATM and select “Set PIN” Option on the screen. For first time users the ATM screen will display another screen displaying “Generate OTP” option.
- Step 2: Once card inserted the card number will be captured by the ATM machine but the next screens, you will be prompted to enter account details* (Date of Birth, Card Expiry and registered mobile number) and activation passcode/OTP received on registered mobile number. Enter the activation passcode/OTP as requested.
- Step 3: On successful entry of the above details, you will be prompted to set your desired PIN on the next screen and re-confirm the same.
- Step 4:You shall receive a confirmation message at your registered Mobile number from Axis Bank once your PIN is successfully generated
B) For customers who have generated OTP/ activation passcode and have not generated Credit card PIN
- Step 1: Insert your Axis Bank Credit Card at any Axis Bank ATM and select “Set PIN” Option on the screen. For users who already have an valid OPT received on Registered Mobile number the ATM screen will display another screen displaying “Set pin having an OTP” option.
- Step 2: Customer will be asked to enter the Once activation passcode/OTP which had been received on registered mobile number. Enter the activation passcode/OTP as requested.
- Step 3: On successful entry of the above details, you will be prompted to set your desired PIN on the next screen and re-confirm the same.
- Step 4: You shall receive a confirmation message at your registered Mobile number from Axis Bank once your PIN is successfully generated
Please note:
- To use this functionality, your mobile number and Date of Birth must be registered with us. Please contact your nearest Axis Bank branch for registering these details if not registered already.
- *For Joint account holders, details as per Primary account holder (Date of Birth, Card Expiry and registered mobile number) need to be provided on the ATM screen to set PIN on the Joint account holder.
- Activation pass code/OTP will be received on customer registered mobile number and will be valid for 3 hours or one time usage whichever is earlier
Generating your Credit Card PIN is a 2-step process, which involves the generation of an intermediary Activation Passcode, which can in turn be used to generate your PIN.
Step 1: Getting the PIN Activation Passcode
- Call Axis Bank Customer Care at 1860 419 5555 & 1860 500 5555
- Navigate to Credit Cards → Generate a PIN for Credit Card → Generate an Activation Passcode.
- Validate your Credit Card Number, Expiry date, DOB & Registered Mobile Number
Upon successful validation, you shall receive your PIN Activation Passcode on your registered mobile number. Note that the Activation Passcode is not your Credit Card PIN – it is an intermediary number which is required to generate your Credit Card PIN
Step 2: Using your Activation Passcode to generate your Credit Card PIN
- Call Axis Bank Customer Care again at 1860 419 5555 & 1860 500 5555
- Navigate to Credit Cards → Generate a PIN for Credit Card → I have an Activation Passcode
- Validate your Credit Card Number, DOB, Activation Passcode & Registered Mobile Number
Upon successful validation, you shall be prompted to enter any Credit Card PIN of your choice. You shall receive a confirmation message at your registered Mobile number from Axis Bank once your PIN is successfully generated
No need to remember your static 3D secure password for doing an online transaction on Credit Card . You can authenticate using a One-time password (OTP) for completing the online transaction on Axis Bank Credit Card. The OTP option is an easy
and secure online payment service from Axis Bank that enhances the security during your online purchase.
There are two methods of using one time password for authentication during online transaction:
- OTP during transaction
- Pre-generated OTP before transaction
- No need to remember multiple passwords
- On the secure page there are three options to authenticate the transaction.
- Customer can choose any of 3 options to authenticate the transaction
On Choosing the option: I want to generate One Time Password (OTP)
- The customer will receive the OTP on his mobile number and email id which is registered with Axis Bank Credit Card.
- Enter the OTP and proceed with the payment through his Credit Card.
On choosing the option: I want to generate One Time Password (OTP)#
- The Customer needs to send a request of an OTP through his registered mobile number. The SMS request would be as PREOTP XXXX (last 4 digits of your card number) to 5676798.
- OTP validity is 30 minutes per transaction, once the customer receives the OTP, he can login the shopping website and choose the Pre-OTP option.
- Enter The OTP which has been received in his registered mobile number and proceed with the payment.
The option of using VBV/MSC password will remain for the Credit Card customers. Customer has the option to register his Card and do VBV/MSC authentication process on Card.
How to generate Pre-OTP?
Please SMS PREOTP XXXX (Last 4 digits of the Credit Card number) to 5676798 to generate an OTP
How to use an OTP?
Please key in the OTP along with the card details required such as card number, expiry date and CVV number/ATM Pin for completing the transaction
What is the validity of OTP:
The OTP is a single use password valid for 30 minutes from the time of placing request
Now you can block your credit card by simply sending an SMS to 5676782 from your registered mobile number. i.e: BLOCK XXXX (last 4 digits of your credit card number) through your registered mobile number.
Call Axis Bank at 1860 419 5555 & 1860 500 5555 for further assistance
Verified by Visa (VBV), MasterCard® SecureCode™ & RuPay™ PaySecure are easy to use, secured online payment service from Visa, MasterCard & NPCI that allows you to securely shop online with your Axis Bank Card. This service through a simple checkout process, confirms your identity when you make purchases on the Internet.
Through a personal assurance message displayed on the screen and which is shared only between you and the Bank, the authenticity of the page requesting your authentication is assured. We suggest you to keep changing your password/PIN at regular intervals for increased safety.
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