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Updating your Credit Card information: Mobile number, address, and email ID
After you get a Credit Card, it is likely that your address, mobile number, or email ID may change for various reasons, such as relocation, obtaining new numbers, or emails. In such cases, it is important to update the respective changes to your Credit Card as well. This is to ensure you continue to receive important communication without delay. Keeping your information updated also protects you from Credit Card fraud. So, did you know that with the advancement of technology, you can now update details related to your Credit Card in a few simple steps?
How to change Credit Card mobile number?
Here’s how to change Credit Card mobile number:
- Internet banking: You can use internet banking to seamlessly change your mobile number online from the comfort of your home. Log in to your net banking, search for the option to update your mobile number in Credit Cards and update easily.
- Mobile banking: Many banks provide the option to update your mobile number for your Credit Card through mobile banking. Log in to the mobile application, search for Credit Card options or services, visit your profile and change Credit Card mobile number.
- Customer care service: If you are searching for offline ways on how to change Credit Card phone number, then customer care is the right option. You can call on the customer care service of your bank and request for Credit Card mobile number change.
- Visit the branch: Visit your nearest Axis Bank branch and submit Customer Request Form.
How to change Credit Card address?
If you have shifted to a new location, then changing your address in Credit Card is of utmost importance. This ensures that you receive bills and all the communication without delay.
- Internet banking: Just like mobile number, you can also update your Credit Card address using internet banking. Log in to your net banking, search for the option to update your latest address in Credit Cards and complete the same.
- Mobile application: The bank's mobile application supports updating the address on the Credit Card. You can log in to your mobile application and search for the Credit Card options or services, visit your profile and update your address.
- Customer care service: You can call on the bank's customer care service number to change the address for your Credit Card.
- Visiting the branch: If you are unaware/uncomfortable with online methods, you can simply visit your nearest bank branch and request to update the address.
How to change Credit Card email ID?
You can change your email ID on Credit Card through the following ways:
- Internet banking: Log into your internet banking and search for a Credit Card updating facility. You can seamlessly update your email ID thereafter.
- Mobile application: Log in to your mobile application and search for the Credit Card options or services. Navigate to your profile and update your email ID.
- Customer care service: You can also call your bank's customer care service to change the email ID for your Credit Card.
- Visiting the branch: If you find it difficult to update your email ID online, then you can visit your nearest bank branch and request the teller there to update the same.
Documents required to change Credit Card address
Since change of address is an important step, your Credit Card's issuing bank will require you to submit a couple of documents. This may vary from bank to bank. If you wish to change your Credit Card address, here are the basic documents you may need to provide:
- Utility bills: This includes electricity bills, gas bills, water bills, etc.
- Lease agreement/rent agreement: You need to provide a lease agreement or rent agreement of your address.
- ID proof: You should provide government-issued ID proof like an Aadhaar Card, voter ID card, etc.
If you are using Axis Bank Credit Cards, updating your mobile number, address, and email ID is seamless, with multiple options available such as internet banking and the mobile app.
Also Read: How to use a Credit Card effectively and smartly
FAQs
Can I change my Credit Card mobile number offline?
Yes, you can visit your nearest bank branch and apply for changing your Credit Card mobile number.
Can I present my rent agreement as proof of address change on my Credit Card?
Yes, rent agreement works as a proof of address change. However, you might also be required to submit additional documents like utility bills and government-issued ID proof.
How will I know if my address has been changed?
You can verify the address details using your mobile app or net banking to ensure it's updated. If needed, you can also reach out to customer service for assistance.
Will changing my phone number affect my credit score?
No, changing your phone number in your Credit Card will not affect your credit score.
Can I register two mobile numbers with Credit Card companies or banks?
No, most banks and financial institutions allow only one mobile number to be registered with your Credit Card.
Disclaimer: This article is for information purpose only. The views expressed in this article are personal and do not necessarily constitute the views of Axis Bank Ltd. and its employees. Axis Bank Ltd. and/or the author shall not be responsible for any direct / indirect loss or liability incurred by the reader for taking any financial decisions based on the contents and information. Please consult your financial advisor before making any financial decision.
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