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We’re here to support you across multiple convenient channels. Reach out to us via Phone Banking for immediate assistance, our centralized email channel for secure and efficient request submission, or visit our representative offices in U.A.E or any nearest branch for in-person support. Choose the option that works best for you—we’re always ready to help.

Axis Bank UAE Representative Offices

Dubai Representative Office:

Office No.105, 1st Floor, Al Safa Business Centre, Plot No.318-883, Street No.19, PO Box 122504, Opposite Dubai Central Post Office, Karama, Dubai, UAE

+971-4-3343688

Abu Dhabi Representative Office:

Office No.1003, 10th Floor, Al Masaood Tower, Hamdan Street, PO Box 113498, Abu Dhabi, UAE 

+971-2-6281668

Sharjah Representative Office:

Offices 1312-1313, Al Hind Tower, Po box 39712 Besides Qasba Canal, Al Qasba, Sharjah, UAE 

+971-6-5253330

NRI Phone Banking

At Axis Bank, we have customers residing all across the globe, and we consider it our responsibility to cater to their needs as if they are living next door! NRI Phone Banking services by Axis Bank allow our international customers to get assistance in a matter of seconds. With NRI Phone Banking, our NRI customers can avail information about offered services, request a new cheque book, regenerate their ATM PIN, and much more.

Phone Banking Service for NRIs:

To access NRI Phone Banking services, call us on your country’s toll-free number listed below.

*Chargeable

You can also reach us on our non-toll-free number to India, +91-40-6717-4100 or write to us at www.axisbank.com/support.


In case of emergencies, like needing to block your credit/debit card, you can call our 24-hour Emergency Helpline Number, +91 40 67174100 (This number is not toll free).

Information & Services available through NRI Phone Banking:

  • Information about Products and Services
  • Information about Account Balance and Transactions
  • Information about status of Cheque Issued or Deposited
  • Information about Deposit Interest Rates
  • Information about ATM and Branch locations
  • Information/Issues on usage of ATM, Internet Banking, or Mobile Banking
  • Request for Cheque Book
  • Request for Cheque stop payment
  • Request for Account Statement by Email
  • Regeneration of ATM PIN for Debit Card
  • Blocking of Internet Banking User ID
  • Hotlisting of Cards
  • Activation/Deactivation of International Transactions on NRE Debit Cards
  • Request for Interest Certificate
  • Request for TDS Certificate

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