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A dedicated email channel to process selected service requests like KYC updates, dormant account activation, email indemnity registration faster and simpler.

Introducing a Centralized Email Channel for NRI Customers

One Email ID for NRI Servicing : nri.accountservicing@axis.bank.in , a Team of experts. This channel enables improved tracking, faster TAT, and a more reliable experience across geographies.

List of Services available basis Email Indemnity availability:

  • Email Indemnity Registration
  • Re-KYC Update
  • Passport / Visa update
  • Dormant Account activation
  • PAN / Form 60 update
  • Email ID update
  • Mobile Number Update
  • Account Closure
  • NRO to NRE Fund Transfer

Know more about Email Indemnity Registration Process

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How will this process work?

  • You can send the duly filled request along with the required documents to nri.accountservicing@axis.bank.in from your registered e-mail ID
  • Team will review the indemnity availability and documents, call back verification will be done on your registered mobile number to take consent for processing the email request received.
  • Service Requests (SR) will be raised by the team for all consented requests.
  • End to end communication will be managed by the team with you through registered email ID.

Key Benefits: 

  • Faster Turnaround Time (TAT)
  • Single contact for information on top critical requests
  • Guidance in form filling and documentation

Download Forms

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Services at one glance

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