Got more questions?
For any queries, locate the nearest branch.
Locate Branches- Current Account
- Pay
- Collect
- Trade
Services
Solution for Exporters
- Debt & Working Capital
24x7 Loans
For MSMEs with turnover up to ₹100Cr
- Treasury
- Transact Digitally
- Home
- Fraud Awareness
- Prevent Frauds
- Escape the Fraud
Escape the Fraud
Three step process to avoid an Impersonation Scam
Impersonation scams are practices of copying identifying elements of a person, brand or organization for fraudulent purposes. Simply put, an impersonator pretends to be someone else to get an advantage. This motivation usually lies in stealing sensitive data.
STOP
- Please be informed, we do not ever contact our customers using our toll-free/helpline numbers.
- You might be pressurized to act immediately. The caller pressurizes you to rush causing a level of panic. Texts or messages may include a ‘hook’ to grab your attention.
- Stop and Think before divulging any information like CVV, OTP, PIN, A/c No., etc. Bank does not ask for these details.
CHALLENGE
- Always verify and reconfirm the authenticity of the information seeker or recipient before sharing any information or initiating any action.
- Bank will not ask for your CVV, OTP, PIN, Card Number, Passwords, etc. Do not share these details with anyone.
PROTECT
- Block your Credit/Debit cards immediately, in case of a fraud. SMS BLOCKCARD to 56161600 or +918691000002.
Click Here to watch the video on ‘How to report a Fraudulent Transaction?’ - Report any financial or cyber related crimes immediately to Ministry of Home Affairs (MHA) – National Cyber Crime Reporting Portal via their toll-free helpline number ‘1930’ or website – https://cybercrime.gov.in/
Learning Hub
Look through our knowledge section for helpful blogs and articles.
Mar 21, 2026
4 min read
901 Views
Credit Utilisation Ratio: The number that shapes your credit score
Are you paying your bills on time, but still have to deal with a low credit score? The problem could be your...
Mar 21, 2026
5 min read
9.1k Views
Unable to make recurring payments via Credit, Debit Cards?
Have you been getting a slew of notifications recently for recurring payments you had...
Mar 20, 2026
5 min read
649 Views
Avail lounge access and travel Insurance perks with Credit Card
As the festive season approaches, many people may be gearing up for travel. Whether visiting...
Mar 19, 2026
3 mins read
71 Views
Maximize rewards by using Credit Cards for festive season sales
With the festive season around the corner, it’s time to prepare for celebrations and shopping sprees...
