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Impersonation scams are practices of copying identifying elements of a person, brand or organization for fraudulent purposes. Simply put, an impersonator pretends to be someone else to get an advantage. This motivation usually lies in stealing sensitive data.

Stop Challenge Project

STOP

  • Please be informed, we do not ever contact our customers using our toll-free/helpline numbers.
  • You might be pressurized to act immediately. The caller pressurizes you to rush causing a level of panic. Texts or messages may include a ‘hook’ to grab your attention.
  • Stop and Think before divulging any information like CVV, OTP, PIN, A/c No., etc. Bank does not ask for these details.

CHALLENGE

  • Always verify and reconfirm the authenticity of the information seeker or recipient before sharing any information or initiating any action.
  • Bank will not ask for your CVV, OTP, PIN, Card Number, Passwords, etc. Do not share these details with anyone.

PROTECT

  • Block your Credit/Debit cards immediately, in case of a fraud. SMS BLOCKCARD to 56161600 or +918691000002.
    Click Here to watch the video on ‘How to report a Fraudulent Transaction?’
  • Report any financial or cyber related crimes immediately to Ministry of Home Affairs (MHA) – National Cyber Crime Reporting Portal via their toll-free helpline number ‘1930’ or website – https://cybercrime.gov.in/

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