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(Both Primary and Add on Credit Cards – For enabling functionality on the add on, the primary holder should call from his/her registered number)
Important Points:
Refer to the below video for a demo on how to manage functionalities on your Axis Bank Credit Card:
Manage your functionality through any of the below channels:
(Both Primary and Add on Credit Cards – For enabling functionality on the Add on, primary holder should call from his/her registered number)
You must enable these features on your new card through mobile banking, internet banking, or customer support.
Upgraded cards require re-enabling these features through mobile banking, internet banking, or customer support.
Replacement cards need these features to be enabled separately via mobile banking, internet banking, or customer support.
Yes, in cases of renewal both the new and old card (in customer possession) will be active only for domestic ATM and POS, once the renewal card is generated in system. Customer can enable usage for other transaction functionalities only on new card post receipt of renewed card.
Yes, since for renewals the card number remains the same, once renewed card is generated the old card will also be active only for domestic ATM and POS usage. Customer can activate other transactions on new card only post receipt of renewed Credit Card.
Manage your functionality through any of the below channels:
For Demo on how to enable the functionality, visit https://axisbank.com/ManageUsageDemo or refer below video
Yes.
In case you are accessing Axis Mobile or Internet Banking for the first time, you can follow below steps:
In case of Add-on Card, you can enable / disable the functionality through below channel:
(Both Primary and Add on Credit Cards – For enabling functionality on the Add on, primary holder should call from his/her registered number)
Phone Banking (IVR): Call 18605005555 / 18604195555
While enabling the functionalities for the first time, you may be prompted to enter a 6-digit activation code, this activation code is available on the top right corner of the letter along with Primary and add on card (separate code for Primary and Add-on Cards).

If you encounter any issues with the activation code, you can call our phone banking for assistance. Our Phone Banking numbers are 18605005555/18604195555.
No, these functionalities on your card need to be managed only by you, i.e. the Credit Card holder. This will help in enhancing the security of your cards.
Manage your functionality through any of the below channels and re-initiate your transaction:
You can access the details of this circular under below link:
https://www.rbi.org.in/Scripts/BS_CircularIndexDisplay.aspx?Id=11788
You may alternatively refer below circular on RBI website
*RBI/2019-20/142 DPSS.CO.PD No.1343/02.14.003/2019-20- Enhancing Security of Card Transactions.