To access the old website
Click Here
Fastag
How to update KYC in FASTag? - Step-by-step guide
Updating your FASTag KYC is important for ensuring smooth and uninterrupted toll payments. Whether you're updating it online or offline, it's important to follow the right process and have the necessary documents ready.
What are the documents required for FASTag KYC update?
- Proof of identity, such as Aadhaar card, passport, voter ID or driving licence
- Proof of address, such as Aadhaar card, passport, voter ID, utility bills (not older than 3 months)
- Passport-sized photograph
- Vehicle Registration Certificate (RC)
Steps to update FASTag KYC on the FASTag portal
- Visit the provider’s website (e.g., Amazon, Google Pay, PhonePe, NHAI, etc.).
- Login using your registered mobile number and password.
- Go to the 'KYC' section under "Account Settings".
- Upload the required documents.
- Submit the request after reviewing the details you'll receive confirmation via SMS or email.
Steps to update FASTag KYC on the bank portal
- Login to your bank’s internet or mobile banking.
- Select the 'FASTag' section under 'Services'.
- Choose the 'KYC update' option.
- Upload the necessary documents.
- Submit the form after verifying the details and you'll receive confirmation once your request is processed.
How to update FASTag KYC details offline
- Visit the branch of your FASTag issuer.
- Carry the required documents.
- Fill out the KYC form provided.
- Submit the form and documents to the service representative. The representative will contact you once your request is processed.
Importance of FASTag KYC updation
- Convenience: You can update your KYC from anywhere without visiting a branch.
- Timesaving: The process is faster online, and you typically receive confirmation within a few hours or a day.
- Paperless process: Uploading documents digitally reduces the need for physical paperwork.
- Avoids disruptions: Keeping your KYC updated ensures you won’t face interruptions while using FASTag at toll plazas.
Conclusion
Knowing how to update KYC for FASTag is important to maintain seamless use of toll services. Whether you choose to update your KYC online through the FASTag provider or bank portal, or offline by visiting a branch, keeping your KYC updated helps avoid penalties or interruptions in service. Make sure to have all required documents ready to speed up the process.
For a seamless experience, you can also manage your FASTag through your bank’s app, like the Axis Mobile app. It allows you to recharge, track balances and handle KYC updates effortlessly.
Also Read: FASTag recharge through Credit Card: Steps, benefits & methods
FAQs
How do I submit my KYC online for FASTag?
Access your FASTag provider's or bank's portal, navigate to the KYC section, upload the necessary documents, and complete the submission process.
Is KYC mandatory for FASTag?
Yes, KYC is required to keep your FASTag active and compliant with regulations.
How do I submit documents for KYC?
You can upload the documents online or submit physical copies at a branch, ensuring they meet the KYC requirements.
Disclaimer: This article is for information purpose only. The views expressed in this article are personal and do not necessarily constitute the views of Axis Bank Ltd. and its employees. Axis Bank Ltd. and/or the author shall not be responsible for any direct / indirect loss or liability incurred by the reader for taking any financial decisions based on the contents and information. Please consult your financial advisor before making any financial decision.
Table of Contents
Related Services
Learning Hub
Look through our knowledge section for helpful blogs and articles.
Copyright@ 2025 Axis Bank