Re-KYC

As per RBI guidelines on KYC norms, Banks need to periodically update customer identification documents in the records of their account holders. In addition to the KYC carried out at the time of account opening, the account holders may be required to undergo re-KYC and submit the requisite documents.
Why do you need to do Re-KYC: It is important to submit Re-KYC documents at periodic interval, to avoid any restriction being placed in the account, as per RBI guidelines.

Channels for Re-KYC updation:

Individual Customers (Savings / Salary / HUF Accounts) :

Physical Channel 

  • Visit the nearest Branch and submit the duly signed KYC form along with acceptable documents. 
  • Click here to download the Re-KYC form Individual Re-KYC form
  • Checklist of acceptable KYC documents Individual checklist

Digital Channels 

Digital Channel Navigation Path 
Mobile Banking app, open Login > Services > My Profile > Update KYC 
Internet Banking Login > Services > My Profile > Confirm KYC 
Website SupportClick here to update the KYC for Savings / Salary / HUF Accounts.
Bank Mitra / Business Correspondent (BC) Visit your nearest BC point
Click here to view the list of nearby Business Correspondent

Step-by-Step Digital Re-KYC Journey  

1. Review basic details and tap Proceed. 

2. Select Occupation and Nature of business / work; enter your Income details. 

3. Address: (a) If unchanged, tap Confirm. (b) If changed, tap Change and choose a proof of address to proceed with the update. 

Non-Individual Customers (Current / Corporate Accounts) 

Customer can complete Re-KYC online through any of the following channels: 

Digital Channel  Navigation Path  
Neo by Axis BankLogin > Services > Other Services > KYC & Other Services > Update Re-KYC  
Mobile Banking app, open Login > Services (Quick Links) > Update ReKYC
Website Support*Click here to update the KYC for Current / Corporate Accounts.

*For singly operated current accounts only.

If there is any change in KYC details:

Provide any two valid entity proof documents, followed by a quick Video KYC. (applicable for sole proprietors only)

If there is no change in KYC details:

Submit an online self-declaration.

Note: Online KYC is currently available for Private Limited Companies, Public Limited Companies, Domestic Public Sector Enterprises, Other Public Limited Companies, Partnership Firms, LLPs, Sole Proprietorships and One Person Companies.

To update your KYC manually through branch:  

  • Click here to locate your nearest branch and submit the duly signed KYC form along with the required documents.
  • Checklist of acceptable KYC documents.
  • Click here to download the KYC form for non-individuals.

Important Notice

To safeguard your personal and financial information, always complete your re-KYC update through official banking channels only. This includes visiting your bank branch or using secure methods like internet banking, mobile banking, SMS banking, phone banking, or ATMs. Never share your personal details over phone calls or emails claiming to update your re-KYC, as these could lead to fraud, identity theft, or financial loss. Stay vigilant and protect yourself from potential scams.