Re-KYC

As per RBI guidelines on KYC norms, Banks need to periodically update customer identification documents in the records of their account holders. In addition to the KYC carried out at the time of account opening, the account holders may be required to undergo re-KYC and submit the requisite documents.

Why do you need to do Re-KYC: It is important to submit Re-KYC documents at periodic interval, to avoid any restriction being placed in the account, as per RBI guidelines.

Channels for Re-KYC updation:


Individual Customers (Savings / Salary / HUF Accounts) :

Physical Channel 

  • Visit the nearest Branch and submit the duly signed KYC form along with acceptable documents. 
  • Click to download the Re-KYC form Individual Re-KYC form
  • Checklist of acceptable KYC documents Individual checklist

Digital Channels 

Digital Channel Navigation Path 
Mobile Banking Login > Services > My Profile > Update KYC 
Internet Banking Services > My Profile > Confirm KYC 
Website Support Insta Services > My Details > Update KYC 

Step-by-Step Digital Re-KYC Journey  

1. Review basic details and tap Proceed. 

2. Select Occupation and Nature of business / work; enter your Income details. 

3. Address: (a) If unchanged, tap Confirm. (b) If changed, tap Change and choose a proof of address to proceed with the update. 

Non-Individual Customers (Current / Corporate Accounts) 

If There Is No Change in KYC Information  

Customer can complete Re-KYC online through any of the following channels: 

Digital Channel  Navigation Path  
Neo for Corporates  Login > Services > Other Services > KYC & Other Services > Update Re-KYC  
Neo for Business  Login > Services > Update Re-KYC  
Retail Internet Banking  Login > Services > Current Account Services > Update Re-KYC  
Mobile Banking App   Login > Services (Quick Links) > Update Re-KYC   
Website Support   Insta Services > Current Account Services > Update Re-KYC  

If There Is a Change in KYC Information  

  • Customer must visit the nearest branch and submit the duly signed KYC form along with the required documents. 
  • Checklist of acceptable KYC documents Non-Individual checklist
  • Click to download the Re-KYC form Non-Individual Re-KYC form

Important Notice

To safeguard your personal and financial information, always complete your re-KYC update through official banking channels only. This includes visiting your bank branch or using secure methods like internet banking, mobile banking, SMS banking, phone banking, or ATMs. Never share your personal details over phone calls or emails claiming to update your re-KYC, as these could lead to fraud, identity theft, or financial loss. Stay vigilant and protect yourself from potential scams.