Learn What Is Digital Arrest Scam & How Can You Protect Yourself

Digital arrest scam typically involves fraudsters posing as law enforcement officials or government officials, contacting victims and exploiting fear and urgency to manipulate victims into giving up money or sensitive information.

How the scam works?

• Initial contact: Victims receive a call or message from fraudsters posing as law enforcement officials or government officials.
• Urgency or threat: The fraudsters create a sense of urgency by alleging that the victim or his/her loved one has been involved in accident or illegal activities, such as money laundering or drug trafficking. 
• Demand for money: The scammers demand money from the victim to resolve the situation, often threatening legal action if the payment is not made.
• Digital confinement: In some cases, victims are forced to stay on video calls with the scammers until their demands are met creating a lot of pressure on the victims to comply, effectively holding them "digitally arrested”.

How can you protect yourself?

1. Ask for identity details and verify credentials independently in case you receive a call, video call, message or email from unknown person.

2. Stay calm. Think before you act or speak. Scammers often use fear and urgency to manipulate victims.

3. Avoid sharing personal or financial information. 

4. Never click on any unsolicited links, download attachment from unknown sources or enter your personal or financial information on unverified websites.

5. No law enforcement or government officer will ask for money while investigating a crime. Never transfer money under pressure.

6. If you suspect a scam, report it to relevant authorities as mentioned below.

Reporting mechanism:

To report a financial or cyber related crime on National Cyber Crime Reporting Portal

Dial toll-free helpline number ‘1930’ or file complaint through Click here

To file a complaint through Axis Bank website

 Visit > Support > Click on 'Report a Fraud' on Right panel - Select Product- Click Email/Chat/Branch/Call

How to report fraudulent communications received via SMS, call or WhatsApp?

Report any suspected fraud communication received within last 30 days on the Chakshu Portal Click here

Be alert and stay safe!