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    NACH return charges are penalties imposed by banks or financial institutions when an auto-debit transaction processed under a NACH mandate fails due to mandate errors or insufficient funds. Additional penalties may also be imposed if the failed transaction relates to loan repayments or credit obligations. 

    The National Automated Clearing House (NACH) is a centralised system launched by the National Payments Corporation of India (NPCI) for banks, financial institutions, corporates and governments. Like the Electronic Clearing Service (ECS), NACH is designed to facilitate interbank, high-volume, periodic, and repetitive electronic transactions.

    Why are NACH return charges levied?

    Now that you know what are NACH return charges, let's understand why they are levied.

    • The NACH return charge's meaning can be defined as the fee applied when your payment bounces.
    • The charge is levied when a scheduled payment, such as a loan EMI, mutual fund SIP, insurance premium, subscription payment, or utility bill, cannot be debited from the customer's account on the due date.
    • NACH return charges are deducted for processing and administrative costs incurred due to the failed transaction. 

    Common reasons for NACH mandate failure include the following:

    • Insufficient funds in the bank account
    • Incorrect mandate or account details
    • Technical processing failures at the bank or processor level
    • Expired or cancelled mandate
    • Closed, inactive, dormant or frozen bank account
    • Exceeding transaction limits set by the bank
    • Mismatch of signature during mandate validation

    How much are NACH return charges?


    NACH charges vary by bank, depending on the type of account and the transaction. Here's a look:

    Type of chargeType of accountDepending on the instance
    There can be two types of charges:
    NACH return charge and
    ECS charge.
    Charges can differ for:
    Savings accounts, current accounts and overdraft accounts.
    First instances usually incur a lower charge, and subsequent instances incur higher charges, applicable charges depend on the bank's schedule of charges.

    Impact of NACH return

    Added cost

    In the event of a failed transaction or an NACH return, you must pay the NACH return charges levied by the bank. Additionally, late payment fees, interest, or penalties may also apply to the missed transaction.

    Negative impact on credit score

    ECS and NACH dishonours linked to automated payments, loan EMIs and credit card dues, may adversely impact the credit score and creditworthiness if they result in missed or delayed repayment reporting. 

    Disruption of service

    Missed payments for essential recurring services, such as premiums and subscriptions, due to NACH system failures can result in the lapse, suspension, or discontinuance of such services. 

    Loan default risk

    Failure of NACH mandates for loan repayments may result in missed EMIs. Continuous or frequent non-payment of loan EMIs can lead to the account being classified as 'default' or 'overdue', attracting interest, penalties, and recovery actions.

    How to avoid NACH return charges?

    Here are some of the measures that can be taken to avoid NACH return charges: 

    • Maintain a sufficient bank balance in the account before the due date of the scheduled transaction.
    • Ensure you update the mandate details promptly whenever there is a change in bank account details or banking relationships.
    • Enable email and SMS notifications to get real-time updates on successful debits. For instance, Axis Bank offers real-time updates on all account transactions, making it easier to track the balance.
    • Track your NACH debit dates and set reminders for recurring payments to avoid missed debits. 
    • Where available, use the auto-sweep facilities in your account to ensure that sufficient funds from linked deposits are available to honour NACH debits.
    • Ensure that the bank account linked to NACH transactions is active and functioning.  

    Frequently Asked Questions

    1. Are NACH return charges applicable for every failed auto-debit?

    NACH return charges generally apply to each failed auto-debit transaction. These charges apply per instance and differ between the first and subsequent instances, applicable charges depend on the bank's schedule of charges.

    2. Can NACH return charges be reversed by the bank?

    NACH return charges are usually non-refundable. Their reversal depends on the bank's internal policies.

    3. Do NACH return charges affect your credit score?

    NACH return charges are charges imposed and may not directly affect your credit score, but a failed/missed transaction linked to a loan EMI or credit card payment may adversely affect your credit score. 

    4. Are NACH return charges different for savings and current accounts?

    NACH return charges vary depending on the bank, account type (savings or current), and the reason for the transaction failure. Account holders should refer to their bank for the applicable charge schedules for their savings and current accounts. 

    5. Can a NACH mandate fail even if there is sufficient balance?

    Yes, a NACH mandate may fail even if there is sufficient balance in your account, for reasons such as incorrect mandate details, mandate expiry, account restrictions, technical issues, or other non-financial factors.

    Disclaimer: This article is intended solely for informational purposes. The views expressed in this article are personal. Axis Bank and/or the author shall not be liable for any direct or indirect loss or liability incurred by the reader arising from reliance on the content herein. Readers are advised to consult a qualified financial advisor before making any financial decisions. Axis Bank does not endorse or guarantee the accuracy of any third-party content or links included in this article.

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